Victoria and Butchart Gardens Tour from Vancouver

The tour content and guide (Alex) were excellent. Alex was very attentive and knew/shared a great deal of interesting historical info on not just Butchart Gardens but Vancouver, Victoria, and BC area in general. I felt that he has a genuine passion for history and sharing which made the tour enjoyable. The problem I had was with the pick up logistics. On the reservation form it asks which hotel you want to be picked up from so I put down my hotel. When I called day before to confirm tour and pick up location, I was told due to covid there was no pick up available and I had to make my own way to the starting point at Canada Place. If I hadn't called I probably would have missed the tour or made everyone wait. But when the tour bus arrived, it had indeed picked up a few people from hotels. So what's the deal Viator, is hotel pick up included or not??? You need to sort this out with the operator Gray Lines. Another issue is there was no one to greet and check people in at Canada Place. We had to keep checking with each bus as it arrived. After 4 wrong buses, we finally found the right one. This is very annoying and disrespectful to guests, some of who were getting frantic as their tour start times approached. One group of 4 women were especially rude, cutting in front of waiting guests to find their bus. There needs to be a company rep on site to control this sort of bad behavior instead of creating a free for all.

Guide Herman was excellent. Ferry was super nice. Butchart Gardens were beautiful and Victoria was charming.

Herman (our driver) was fabulous! Not only was he a great driver, he was very kind, patient, informative and very entertaining. I thoroughly enjoyed the day!

The garden is very nice however just to get there is very long as you have to go by bus then by ferry.

Butchart Gardens is breathtaking and enjoyed the fragrance in the air from the different flowers. Victoria is a beautiful city with lots to see and do. Thank you.

Tour guide was friendly and funny. The Butchart gardens were amazing! My favorite part. It was fun to walk around Victoria and explore.

The guide was very nice and very fun . It was lovely and very interesting especially story of Canada .

This was well worth it. Our tour guide Herman was super funny and was very knowledgeable in Vancouver history and details about the gardens and Victoria. We had a great time and can't wait to explore the city some more.

Gordy was a very good tour guide, very knowledgeable and informative. It’s a lot to do in one day but if that’s all you can spare to get to Victoria from Vancouver, as we did, then it is a great overview of the Butchart Gardens and downtown Victoria. Definitely not a lot of time to do things, but then on a tour like this you shouldn’t expect to.

We enjoyed our trip. First time to do this with our coworkers and it's awesome experience with our very friendly and knowledgeable tour guide/driver Gordie.