Chichen Itza Day Trip from Tulum Including Cenote and Lunch

I thought the guides were great, and I loved Chichen Itza and the Cenote and the quick (very quick) stop in Valladolid. But maybe I didn’t read the description well, first actual activity is directed towards shopping at this specific place which they sponsor (Mayan community and their school projects). It was informative, but it was a whole hour here (this is the same place were have lunch). And there is also guilt involved (“you would spend as much in a tequila bottle”). Then someone takes your picture there, which I assumed was going to be offered to us to purchase later, but it was worse because they went through the effort of putting it into the label of a bottle of a liquor they make (which is good) and hand it to you to purchase “no pressure”. I felt bad not buying it ($20) but I was not going to drink it and I could not fit it on my carry on bag.

This tour felt like nothing more than a forced shopping tour. We were also not aware of the sheer amount of extra money to bring as required items were not covered. The actual experiences were rushed considering this was nearly 12 hours. The description does not convey that you will only spend 1 hour at a cenote and about 2 hours at the ruins. The other nine hours are spent assembling the group, driving, and shopping. It wasn't what I was expecting.

The guide tours were excellent, funny and very kind. Their timeline of the stops were precise and it gives you enough time for each stop. I would totally recommend this tour!

The tour guides were super knowledgeable and fun. Was an action packed day with four stops. Seemed to be an excellent price for how much we did. I highly recommend.

The day was everything that we had hoped it would be and more! The drive was long but on the way, Alfredo, our guide was very informative of how the day would go. first stop was an awesome lunch in a Mayan village along with shopping that helps support the Mayan culture and Heritage. Then on to Chichen itza! We had a guide who worked in the park who spoke english very well and was quite informative as well as patient with questions and photos. Back on the bus we went and off to the Cenote. It was gorgeous and we enjoyed the cool crisp water after the hot walk in chichen itza. We made one last stop into the Square of valladolid where I loaded up on mexican candies. The ride back to Tulum seemed like forever but also we were exhausted from the active day. It was absolutely worth it! TIP YOUR GUIDES! ALWAYS! And your driver. They certainly will earn your gratuity

I liked our tour of the ruins. Our tour guide Gonzales was very knowledgeable and presented the history very well. I would say that they spent too much time at the first stop where we were sold crafts and also didn’t think going to the colonial town was necessary. But overall a great experience. The guides tried their best to make sure we enjoyed the experience. It is definitely a long day. Almost 12 hours depending on your stop. We were in Tulum. So plan to be with them all day.

Book this if you want to spend majority of your day at the Mayan Market and Chichen Itza and only 15min to swim in the Cenote. You literally spend 3 hours at the Mayan Market and 2 hours at Chichen Itza and 15min in the Cenote. Once we arrived at the Cenote at 5:25pm, we were told to be back at the bus at 6:25pm. Once you buy a ticket for a life vest (line long) then the long line for a locker which they might be sold out. Take a cold shower before you get in the Cenote, go down the stairs to the Cenote, you literally swim for 10 minutes and then it's time to change out of your swimsuit and leave! So disappointed in the amount of time given to spend at the Cenote. The Tour at Chichen Itza is very informative, the tour guide is very educated and fun. Be prepared to leave your hotel at 10am and get back at 9pm

Terrible trip. Unfortunately it’s the easiest way to see Chichen Itzá, which is incredible; however, the rest of the trip is the worst it could be. They take you to, supposedly, a Mayan town, which is actually just a hotel with shops and keep you there to have lunch (where drinks aren’t even included). After Chichen Itzá, they take you to a cenote that literally looks like a theme park, with massive queues just to go into the water. Least authentic experience ever. They treat you as if you’re in a summer camp and you’re 10. Plus, the trip is ridiculously expensive for what it is. While the entire trip costs 70 usd, the ticket to Chichen Itzá is only 20 usd and taking into consideration the quality of the rest of the trip we don’t really know where the rest of the money goes. They also ask for 13 usd in cash before entering the bus and for tip ar the end of the trip. DO NOT DO IT.

I suggest paying more for a tour; it'll be well worth the money. To begin with I travel a lot and I have done multiple tours booked with Viator, but I wish I had skipped this one. The bus and guides were over an hour late to pick us up from the supermarket in Tulum. There was a group of us that had no clue what was going on. The supermarket area where you are picked up is crazy! So we began the tour two hours late. I was informed by Viator and other reviewers to wear my bathing suit because you go to the Cenote first. We didn't. We drove about an hour and a half to an obsidian factory. The entire way the guide talked about energies, vibes, and benefits of obsidian. He went so far as to talk about the benefits for women's menstrual cycles. It was uncomfortable to listen to. Once at the factory we had to watch a shaman do a ceremony (this wasn't listed in the Viator description). After that there was about 30-40 minutes to shop where venders were pretty pushy on trying to get you to buy souvenirs. The buffet lunch was good! After lunch we visited Chichen Itza. I was so disappointed. The tour was only about 45 minutes and I didn't learn anything. Our guide pointed out two structures and then said we had free time until meeting at the bus. By the time we returned to the bus it was already after 4 pm. We then went to the Cenote, but we weren't given much time there; those who swam basically returned to the bus soaking wet in their suits. We then went to the town. The town was really cute, but by this time I was completely over the day and the tour. We had about 30 minutes to grab food to eat on the bus ride back. We got to Tulum around 9:30 pm. It was a long day. I really wished I had paid more and gotten a good experience. By far this is the worst tour I've ever taken.

Very disappointed. The tour has been organised only to do shopping and the time at Chichen Itza was very very short. I would not recommand that tour to anyone. Carlos and Jesus were just too much over doing it