Private Guided Tour Ubud Hot Springs and Waterfall

Helo Mister Thank you very much for your oppinion reviewing us as your tour operator. On this tour it has more flexibility to purchase the entrance ticket at the venue and it is the best way to safe money if you like to skip or customize the trip on your request . All information has been listed on inclusion and exclusion on the tour page and we trust, you should read before you book the tour. And unfortune for you to claim something wrong on listing page, as we provide the service on professional way. So there is no way that you can drop us a fraud and the detail is listed also on your voucher . If you have any other issue please feel free to let us know. Best Regards Putu

Dear Sir or Madam. Greeting from Seminyak Tour Driver Bali. We wish thank you for your suite feedback regarding the private tour. And we seriuosly making investigation about this matter and we founded something it may worth to mention here. 1. Glad with one of our tour driver doing his excellent Job and we Investigated your comment and we asked him, and give us good reason " it's Just a Felling after he has conversation about something that he may sensitive " on " make him feel bit sad of the conversation. Is kind of human feeling that we can't explain here. By the time he company you to every spots attraction , and he has already pointed a marked where you can meet him later after your visit is done with out rush the time. If you said trip was rush/skiping/sleeping that will be little confused to take underline. Everyone will must understand after we post this. 2. Ticket entrance, Lunch and all atraction fee, is mentioned very detail on inclusion and exclusion. Before publich vote on your comment, you may read and understand that following this private tour is special chance to purchase the ticket at the venue. So no hidden cost as all it listed on very detail information. 3. Just one advice, After your booking is done, please double check which product you have booked. We Always provide an option which is suite for your travel need. Of course we apologise sir about the driver taking a nap in the car during waiting for you at some attraction , clarified in hot spring was 2 hours waiting , so he did take a nap. 4. Hot spring smell, this we may have to apologise, its Natural Hot Spring from volcano which is has a sulfur. Sulfur sometime has a smell and it's come from natural parts. So if that not making comfortable , please apologise. And we have to mentioned again the only hot spring from volcano has the sulfur which is great for the skin care. 5. Got back 1.5 Hour Late. We apologise if there is traffic on the way back as we can see from track records GPS vehicle. That we verified the traffic is busy after 6pm on your way back to the town. Well even late 1.5 hours , we understand your time in Bali is very big value and we never charge any extra money for extra time. Hope above response from us is can be usefull, but we love your feedback. This feedback kind of improving our product and service quality in future. We wish thank you very very much . If you have any other inquiry please feel free to let us know. Best Regards Putu Martika