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The Original Onsen Queenstown

star-4.5412 Reviews
Queenstown, New Zealand
The Original Onsen Queenstown

From $55.09 / person

Price details

Price varies by group size

Lowest Price Guarantee
1 Adult
0 Adults1 Adult2 Adults3 Adults4 Adults0 Children1 Child2 Children3 Children4 Children
No times available
Free cancellation
Up to 24 hours in advance. Learn more

Safety measures
icon1 hour  (Approx.)
Mobile ticket
Good for avoiding crowds


Relax and unwind at the Onsen Retreat and Day Spa at Arthurs Point, just 10 minutes from Queenstown. With this package, spend up to an hour soaking in one of the traditional Japanese-style ‘onsens’—an open-air hot tub—with friends or family, accompanied by drinks and snacks. As you bathe in the steamy waters, gaze out over the stunning natural scenery of the Shotover River Canyon below and look out for jet boats whizzing along the river.
  • Magnificent views over the Shotover River Canyon
  • Relax and unwind in a Japanese-style ‘onsen’ or hot tub
  • Enjoy drinks and snacks as you soak in the steamy waters
  • Private hot tub experience for up to four people
Saved to wishlist!
Choice of an alcoholic or non-alcoholic drink
Choice of New Zealand snacks
Use of towels
Swimming costumes (must bring your own)
160 Arthurs Point Road , 160 Arthurs Point Road, Arthurs Point, Queenstown 9371, New Zealand

We recommend you arrive 15min prior to your booking. Please note that we are set below the level of the road and there are a number of steps to reach us. We do have a track leading down, and while not steep is it is long.

Suppliers and travelers coordinate start times within the given time periods.
10/1/2021 - 4/30/2022
Monday - Sunday:09:00 AM - 10:00 PM
This activity will end right where it started.
  • Confirmation will be received within 48 hours of booking, subject to availability
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Evening sessions are restricted to 12 yrs +
  • Most travelers can participate
  • Young children can easily become overheated and dehydrated so for health and safety reasons, we do not allow children under 5 years to enter the pool rooms at any time
  • This tour/activity will have a maximum of 4 travelers
  • OPERATED BY Onsen Hot Pools Retreat & Day Spa
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during The Original Onsen Queenstown?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by The Original Onsen Queenstown.
What is the policy on sanitization during The Original Onsen Queenstown?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by The Original Onsen Queenstown.
What measures are being taken to ensure staff health & safety during The Original Onsen Queenstown?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by The Original Onsen Queenstown.

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412 Reviews

Reviews by Viator travelers

Showing 1-4 of 412 reviews
, Jul 2021
Recommend!! Unfortunately not licensed however enjoyed a complimentary drink on arrival. Great setting and lovely staff!
Bubbly bliss
, Aug 2020
Great experience! Pool is lovely and view amazing. Really relaxing. Would have liked the drink to be a little larger and a few more snacks but overall fantastic.
, Jul 2020
Worth every dollar and would have loved to stay longer. Will definitely be going back again but for more this time. Maybe a massage and a spa. The environment is very relaxing and welcoming from the moment you walk in!!
Relaxing experience with exceptional view
, Mar 2020
Lovely experience, exceptional view, very friendly staff and would recommend it to any one looking for a relaxing afternoon or evening.

Product code: 196004P1

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