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Transfer from Cancun Airport to Playa del Carmen - ROUND TRIP

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Playa del Carmen, Mexico
Transfer from Cancun Airport to Playa del Carmen - ROUND TRIP

From $136.50 per group (up to 4)

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Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon50 minutes  (Approx.)
Hotel pickup offered
Mobile ticket

Overview

Save time when you land at Cancun Airport by pre-booking your transfers to your hotel or vacation rental in Playa del Carmen. Your driver will be waiting for you at the arrivals hall and ready to take you straight to your final destination in a private vehicle just for you and your party. Your return trip to the airport is also included in this service.
  • Avoid stress by pre-booking an airport transfer
  • Your driver will be waiting for you in arrivals with a sign
  • Travel to and from your Playa del Carmen accommodation in a private vehicle
  • You can change your departure time up to 24 hours in advance
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Round-trip private transfer
Transport by private vehicle
Pickup and drop-off from designated meeting points
Hotel pickup and drop-off (if option selected)
Free waiting time at the Airport: driver will wait for you for 1 hour after your plane has landed
1 medium suitcase per passenger (70cm x 50cm) + a handbag or small bag.
Changes requested only with more than 24 hours before pickup time
Food and drinks
Extra costs incurred in case of needing additional vehicles for the transport of undeclared luggage.
Any extra costs that may be caused by exceeding the free waiting time of the driver.

Departure Point

Pickup Details

Our driver will pick you up in the arrivals hall of Cancun Airport. He will be waiting with a sign with the lead passenger name. If the pickup is at your Hotel he will be waiting for you in the hotel lobby.

Airports

Cancun Airport, Cancun Mexico

Other

Playa del Carmen, Playa del Carmen, Yucatan Peninsula

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Private Minivan (1-6 PAX)
2/26/2020 - 11/2/2022
Monday - Sunday:12:00 AM - 11:30 PM
Private Minivan (1-10 PAX)
2/26/2020 - 11/2/2022
Monday - Sunday:12:00 AM - 11:30 PM
Private Car (1-4 PAX)
10/1/2018 - 6/28/2023
Monday - Sunday:12:00 AM - 11:30 PM
Private Minivan (1-8 PAX)
10/1/2018 - 6/28/2023
Monday - Sunday:12:00 AM - 11:30 PM

Return Details

Playa del Carmen, Playa del Carmen, Yucatan Peninsula
Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Infant seats available
  • The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
  • Children must be accompanied by an adult
  • Stroller accessible
  • Near public transportation
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY MyTransfers
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Transfer from Cancun Airport to Playa del Carmen - ROUND TRIP?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Transfer from Cancun Airport to Playa del Carmen - ROUND TRIP.
Q:
What is the social distancing policy during Transfer from Cancun Airport to Playa del Carmen - ROUND TRIP?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Transfer from Cancun Airport to Playa del Carmen - ROUND TRIP.
Q:
What measures are being taken to ensure staff health & safety during Transfer from Cancun Airport to Playa del Carmen - ROUND TRIP?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Transfer from Cancun Airport to Playa del Carmen - ROUND TRIP.

Reviews

3.0
star-3
11 Reviews

Reviews by Viator travelers

Showing 1-10 of 11 reviews
star-3
Chaotic at the airport
Guy_J
, Oct 2021
The process at the airport is terrible and chaotic. I expected to see a person with a sign with our names. Instead, we wandered around looking for someone and finally had to ask another company where to find Viator. The lady had to call our driver who didn't show up for another 30 minutes. Driver was very nice once he got there.
star-2
lacking
Tina_M
, Sep 2021
the ride was perfectly fine and acceptable.. the waiting for them to show up after being prearranged was not good… waited close to an hour after being told they were waiting for us on arrival… very disappointing…
star-4
Thanks again!
Brian_W
, Sep 2021
Friendly staff and fast pick up from hotel and back to airport. Pick up at the airport was good, but had to wait even though we booked a private transport.
star-3
Halfway happy
Evelyn_B
, Aug 2021
The pick up from airport to the hotel was smooth, unfortunately the return to the airport never happened. Waited way past the hour given for pickup then we had to take a taxi back to the airport so we won't miss the flight home. Not very happy. Sure expecting a refund and maybe even the amount spend, $55.0.
star-1
Terrible, late, no costumer service, drivers demand extra payments at drop off
valentina_g
, Aug 2021
The car was 1h snd 30 mins. The drivers was not paid snd demanded money (beyond tip) The time for the return pick up is wrong and it i seems impossible to get a bright enough representative to change so we risk to miss our flight for incompetence of this people. If we do we will demand refund and dispute the charges. We will never NEVER use viator again.
star-2
Sketchy service, unorganized
James_W
, Jul 2021
Did not have my round trip in system although I paid for it. Very sketchy service. If I hadn’t called to confirm I would have been stuck.
star-4
No one to greet us at the airport
Wendy_M
, May 2021
The ride back to the airport at the end of the trip was great. My experience at the Cancun airport was not. No one with a sign with my name on it, so we walked around for 15 minutes looking for our driver. Once we found someone to help us we waited another 15 minutes to be put in a car. Otherwise the transfer was good.
star-2
Late and wrong vehicle
Greg_B
, Nov 2020
I had reserved a private car (sedan, as shown in the picture). The email communication before the trip was good. We landed in Cancun, and waited 40 minutes for our driver, while the company rep onsite kept telling us the driver was '2 minutes away.' We finally got picked up, in a large van and rumbled our way to Playacar. The pickup for return was on time (a van again, not the sedan we had reserved) and all went well until the driver tried to drop us at the incorrect terminal. I will not use this car service again, and will pay the extra dollars for the prompt, excellent service we had before with the Suburban picking us up.
star-5
Right On Time
Pioneer63370990812
, May 2019
Our transfer was round trip and on both trips the drivers were punctual they were very nice too, definitely I recommend this service.
star-3
Schlechte Organisation
Martin_K
, Aug 2021
Schlechte Koordinierung. Wenn man fast 30 Minuten warten muss, nachdem einen der Warteplatz zugeteilt wurde, bis der Pkw kommt ind erst auf Beschwerden reagiert wird entspricht das nicht dem Preis. Das nächste Mal würde ich einen Shuttle vom Hotel nutzen.

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