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Chichen Itza Deluxe from Playa del Carmen

star-4.558 Reviews
Cancun, Mexico
Chichen Itza Deluxe from Playa del Carmen

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon11 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more


Visit the ancient Mayan city of Chichen Itza, a UNESCO World Heritage Site, on a full-day tour from Playa del Carmen, then visit a cenote to swim in a water-carved cavern. See pyramids, ball courts, and temples that fuse Maya and Toltec design, and learn about the daily lives and beliefs of the ancient Mayan people in Chichen Itza. This full-day tour includes breakfast, lunch, entrance fees, and round-trip transport from your Playa del Carmen hotel.
  • Travel in a comfortable luxury coach with bathrooms
  • Breakfast and buffet lunch included
  • Beer, soda, and water provided
  • Hotel pickup and drop-off in Playa del Carmen
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Breakfast (bread, coffee, orange juice, fruit)
Professional guide
Hotel pickup and drop-off
Beers and water bottle
Chichen itza entrance
Ikkil cenote entrance
State Tax of 28 usd per pax or its equivalent in pesos.

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7:00 AM

Please arrive 5 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.

Si se hospeda en algún hotel de Cozumel, el pick up sera en el muelle de Playa del Carmen. Si se hospeda en algún hotel del centro de playa del carmen, el pick up sera en Plaza antigua en las escaleras de la tienda deportiva de Elite Lockers. En caso de que no ubique su hotel en el listado, favor de informarnos en que lugar se hospedara para ofrecerle un punto cercano.
Meet a driver at your hotel in Playa del Carmen or the Riviera Maya, then board a luxury coach for Chichen Itza. The air-conditioned bus is equipped with tables for groups, restrooms, and televisions, and a continental breakfast will be served along the way (soda, water, and beer are also available).

Arrive at Chichen Itza, then join a guide for a tour of the fascinating UNESCO World Heritage Site. See the pyramid of Kukulkan that dominates the city, visit the ball courts where ancient Maya warriors competed, and learn how astronomers tracked the passage of the stars from the Chichen Itza observatory.

Following the tour, you’ll have time to take photographs, shop for souvenirs, or keep exploring the site on your own before heading to a nearby restaurant for a buffet lunch. The last stop of the day is a cenote, an underground swimming hole with cool, fresh water, where you'll stop for a refreshing swim. 

Pass through the charming, colonial city of Valladolid on the way back to the coast, where this full-day tour concludes with drop-off at your hotel.
Stop At:  
Chichen Itza
A visit of Chichen Itza, one of the most outstanding cities of the Mayan culture and worldwidely known as one of the 7 New Wonders of the World, is a must do during your holidays. The visit the archaeological site includes a 2h30 guided tour
Duration: 2 hours 
Admission Ticket Free
Stop At:  
Pueblo Maya
In this place you can enjoy a buffet bar with typical regional and international food. After a delicious lunch we can rest in the hammock area or if you prefer a small walk in the place where you can find plants from the region, artisans, a traditional Mayan house and even a small Mexican shop.
Duration: 1 hour 
Admission Ticket Included
Stop At:  
Cenote Ik kil
After the visit of Chichen and the food, we head towards the Ik Kil Cenote, in this place you can swim and enjoy the water for an hour.
Duration: 1 hour 
Admission Ticket Included
Pass By:  
Enjoy a panoramic view of the colonial city of Valladolid.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • The wheelchairs in the cenote are complicated because it has several stairs to reach down.
  • Stroller accessible
  • Service animals allowed
  • Infants must sit on laps
  • Most travelers can participate
  • Children must be accompanied by an adult
  • Vegetarian option is available, please advise at time of booking if required
  • This tour/activity will have a maximum of 44 travelers
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Chichen Itza Deluxe from Playa del Carmen?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Chichen Itza Deluxe from Playa del Carmen.
What is the policy on sanitization during Chichen Itza Deluxe from Playa del Carmen?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Chichen Itza Deluxe from Playa del Carmen.
What is the social distancing policy during Chichen Itza Deluxe from Playa del Carmen?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Chichen Itza Deluxe from Playa del Carmen.
What measures are being taken to ensure staff health & safety during Chichen Itza Deluxe from Playa del Carmen?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Chichen Itza Deluxe from Playa del Carmen.

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58 Reviews
3 stars

Reviews by Viator travelers

Showing 1-4 of 58 reviews
Top notch
, Jul 2021
Top notch service. Bus was very, very nice. Guides friendly and really took great care of everyone. The sites and tours were great. Picked up and returned to hotel, easy.
icon Response from Host , Sep 2021
when we have some minor details we are still trying to do our besto to keep improving our tour and provide the best service possible for all of our customers. We are glad that you enjoyed the excursion and would like to invite you to take another tour with us so you can have another great experience in Cancun. We will send your regards to the guides so they can keep doing their best at their work. Kind regards Emilia cancun passion
2 Thumbs Down
, Jun 2021
I have traveled all over the world and been on dozens of tours. This was by far the WORST tour I have ever been on. To start, we were picked up by a van instead of the tour bus. After confirming our 7am pickup, the driver was almost 20 minutes late. We then drove around Playa del Carmen in the van for an hour picking up other tourists. This was NOT mentioned in the itinerary. The van eventually made it to a the meeting point where the tour bus was going to pick us up. We waited for an hour and a half for the tour bus to get there. While waiting, our driver left us stranded in the van for about 15-20 minutes. I don’t know why. After finally getting on the tour bus 2 and a half hours later, my fiancé and I were very disappointed. The tour bus is in horrible condition: the seats are yellowed, the floors are dirty, and the bathroom in the back made the whole bus smell like urine. Our clothes smelled like raw sewage after. This made us nauseous the whole ride,disgusting! The “breakfast” was subpar. My fiancé received a rotten apple and the pastries were stale. The 2 hour+ ride was extremely uncomfortable. The bus was so smelly from the bathroom that it was like sitting in a cramped port-a-potty all. The tour guide explained that it was a problem with the ventilation system. The tour guides were knowledgeable and friendly. They were the only good thing about the trip. They taught us a lot at Chichen Itza. Because of the delay in the morning, we hardly had any time at the cenote, only about an hour. Save your money and just take a taxi to Chichen Itza. We seriously wish we had our time and money back. Not worth it.
icon Response from Host , Sep 2021
Hello Thank you so much for your review, it will help us to offer a better service. We hope that in the future give us the opportunity to change your opinion about us. Regards.
1 traveler found this review helpful
Very informative
, Mar 2020
The personnel on the bus were friendly and etermely informative. It’s a long day but a lot of fun. Learned a lot of history. Very satisfied.
icon Response from Host , Apr 2021
thanks for the comment, we hope to see you again in another excursion, we will send your regards to our staff Have a great week. Kind regards. Emilia cancun passion
This is an all day tour, pick up at...
Robert Y
, Feb 2017
This is an all day tour, pick up at 0725 return about 1900. Passengers are picked up at a number of hotels, then taken to the bus. The bus ride was comfortable, with air conditioning. Breakfast consisted of sweet buns, fruit, coffee and juice. The guides try to pressure passengers into buying a silver pendent, or parchment with you birthday or other significant day in Mayan letters. Not appreciated by this passenger. Bathroom break is at a market where you walk through shops. Chichen Itza itself is almost indescribable,. The guide has about an hour presentation, with an hour free time. a small bottle of water is provided. The ruins are spectacular. From the ball court to the pyramid to the observatory, AMAZING. Makes me wonder what is still overgrown by the jungle, and buried under the grass. When you get back to the bus ice cold beer, pop or water is offered. Lunch is a buffet with international and Mayan food offered. Being a bathing suit for a swim in a cenote. The going tip for the guide and driver is 5 a person, 2 guides, 1 tour director, driver is 20 per driver I have taken tours in many countries, all guides expect tips. Shop around for tour prices as many companies offer this tour. it is generally more expensive to book at your hotel. Book online, bring the receipt.

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