Full day Guided Sea Kayak Tour from Picton

Hi Rosina, Thank you for your message and we are very sorry about the cancelled kayak trip. Unfortunately with our guide being sick, we could not offer the trip you had booked and Steve did offer a rental kayak as an alternative. Prior to Covid, we had 15 staff - these days we operate with a staff of four including one main guide, who called in sick on Saturday evening. We were concerned initially that there was a risk of Covid in which case we would have been close contacts and the business would have had to shut while we self-isolated. These are difficult times. We are very sorry you were disappointed but please be assured Steve did try very hard to get a replacement guide and to offer a suitable alternative. He was reluctant to ring you at 9.30pm at night hence the text message. We will definitely take that feedback on board for the future though. If there is any way we can make up for this experience, please let me know. If your travels bring you this way another time, we would be more than happy to offer you a free day kayak rental. These Covid times are very difficult for tourism businesses such as ours due to our limited capacity but we are trying our very best. With our best wishes, Juliet & Steve Gibbons Owners