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9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

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New York, United States
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
Likely to Sell OutLikely to Sell Out

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
iconOffered in: English

Overview

Learn more about the tragedies and triumphs of 9/11, one of the darkest days in NYC history, as you explore the 9/11 Memorial with a native New Yorker guide. Visit significant sites such as the 9/11 Memorial, St. Paul's Church, and the Fireman's Memorial on a walking tour, see the recently built Oculus, and upgrade to include admission to the 9/11 Museum.
  • Comprehensive walking tour of the World Trade Center area
  • Visit the FDNY Memorial, St Paul's Church, Wall Street, and more
  • Hear about 9/11 from a New Yorker perspective with a local guide
  • Optional self-guided visit to the 9/11 Museum: explore at your own pace
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Local guide
Museum Ticket included ONLY when booking Tour Option: Walking Tour and Museum Ticket
Does NOT include entry to One World Observatory.
Hotel pickup and drop-off
Gratuity for the guide is not included but greatly appreciated.
Museum Ticket NOT INCLUDED UNLESS Tour Option Walking Tour and Museum Ticket selected at booking.
209 Broadway , 209 Broadway, New York, NY 10007, USA

***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.

9/11 Memorial Pools , 180 Greenwich St, New York, NY 10007, USA

Tour ends on the 9/11 Memorial Plaza near the reflecting pools.

  • Confirmation will be received at time of booking
  • IMPORTANT INFORMATION: PLEASE READ TO PREPARE FOR YOUR VISIT
  • Walking tour takes place before the museum entry and is approximately 2 hours. If you chose the 9/11 Museum option the average museum visit takes approximately 1.5 to 2 additional hours, depending on your pace. Please plan your schedule accordingly.
  • FOR ASSISTANCE LOCATING THE GUIDE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM. For immediate help please call the number on this voucher as early as possible so we can provide directions.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Entrance to the 9/11 Memorial is incuded for all guests.
  • Museum admission ONLY included for Tour Option: Walking Tour and Museum Ticket. Please check your voucher to confirm your tour option. Either Walking Tour Only or Walking Tour and Museum Ticket. If you intended to include a Museum Admission Ticket please contact us prior to your visit for availability.
  • Guide does not enter 9/11 Museum with the group, if chosen this portion of the visit is self guided.
  • TICKETS TO THE 9/11 MUSEUM (if selcted) WILL BE SENT TO GUESTS VIA EMAIL WHEN YOU CHECK IN FOR THE TOUR. IN ORDER TO RECEIVE TICKETS GUESTS MUST PROVIDE AN EMAIL ADDRESS AND HAVE ACCESS TO DATA OR WiFi SERVICE AND BE ABLE TO OPEN THE PDF FOR SCANNING AT THE ENTRANCE OF THE 9/11 MUSEUM.
  • Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
  • No refunds will be issued for missing the tour due to late arrival.
  • Most travelers can participate
  • This tour/activity will have a maximum of 25 travelers
  • OPERATED BY City Tales Sightseeing and Private Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum.
Q:
What is the social distancing policy during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum.
Q:
What measures are being taken to ensure staff health & safety during 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum?
A:The policy on staff health & safety is:

  • Guides required to regularly wash hands
See all safety measures taken by 9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum.

Traveler Photos

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Traveler Tips


  • "There was lots of walking, which was perfect for us, and most of the tour was outdoors, so be sure to dress accordingly." See review

Reviews

5.0
star-5
208 Reviews

Reviews by Viator travelers

Showing 1-10 of 208 reviews
star-5
Get an insight on the 9/11 events and changes
Mark_B
, May 2022
It was great getting the insight from the guide who filled us in on past events and how the area has metamorphosised since the 9/11 attacks. Taking us to some very moving sites.
star-5
Amazing tour with Jim
Judy_B
, Apr 2022
Jim was exceptional. We learned so many things that we didn’t know before. He made the 2 hours go by so fast. I would recommend his tour to anyone.
star-5
Great little tour
Vicky_H
, Apr 2022
We had a lovely day out .. Marc L was such a good tour guide he shared personal experiences with us as well as factual and was very knowledgeable.
star-5
Amazing!
Alissa_C
, Apr 2022
Jeff was amazing! I was shocked at all the information I never knew until taking this tour! It was a very emotional experience, but enlightening as well. I would go again❤️
star-5
Memorable
elysehenderson4
, Apr 2022
Love this memorial very best part of tour memorable and inspiring tour. So much history about nyc and 911.
star-5
Our tour guide was...
Shari_K
, Mar 2022
Our tour guide was awesome! She was knowledgable and a very good story teller. We saw many sights in the 9/11 Memorial area that were memorable and worth the visit. We would highly recommend this tour!
star-5
The guide was...
Denise_N
, Feb 2022
The guide was fantastically knowledgable and really interacted well with my children. Definitely recommend this tour to others!
star-5
Great tour!
Shawn_S
, Feb 2022
Great tour guide. Had a lot of good information! Much better experience with a tour guide. Loved seeing the memorial and churches.
star-5
Great tour! Lots of...
Jeff_C
, Dec 2021
Great tour! Lots of information! Family friendly and very meaningful. A great way to start your NYC trip.
star-5
9/11 tour with Marc
Sarah_M
, Dec 2021
Our guide Marc was amazing!! He was funny, genuine and heartfelt. You can tell he loves his city!! I would do this tour again and request Marc!!

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