Kuta Beach E-Bike Half Day Tour

I only had one night in Denpasar, so I needed a short tour, the next morning, with hotel pickup. Because of the short notice I knew that might not be possible, but I called Viator to ask about it and they assured me that it was, and that all was confirmed for hotel pick up the next morning. When the time for pickup passed, I called EZ rider directly, and they did not have it scheduled. I don't know where the communications broke down, they had my reservation but thought I was a no show. They scrambled, but by the time I got started on the tour, it was 10:30. I got a 2 hour tour instead of the 3 hours I paid for. But I got to ride up and down the beach, was able to see it in a way you could NEVER do by car, had two guides with me to get me through the tricky part on the streets, and had a GREAT time. Owi and Henry, my guides (probably spelling incorrectly), were wonderful. Would highly recommend it as the way to see the beach!! Never saw the mangroves or the other parts of the tour as described, but the beach was what I really wanted to see on my one day there and I got to see Kuta, the German beach, all the way to the airport, the busy and uncrowded parts. All the staff were really helpful and hustled to give me a fun tour and get me back to my hotel in time to leave for my flight. SO glad I did it!!