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Wieliczka Salt Mine Guided Tour Entrance Ticket

Wieliczka, Poland
Wieliczka Salt Mine Guided Tour Entrance Ticket

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours 30 minutes  (Approx.)
iconOffered in: English and 4 more


Long lines reflect the popularity of Poland’s Wieliczka Salt Mine, a UNESCO World Heritage Site, meaning visitors often have to wait in advance of one hour. Save time with skip-the-line entry to the mines, which are comprised of more than 2,400 chambers featuring art galleries, a cathedral, and mining technology. During a guided tour, you’ll learn about the rich history of the subterranean wonderland.
  • Skip The Line
  • Informative, friendly and professional guide
  • Choice of several departures throughout the day
  • Family friendly
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Booking fee
Headsets to hear the guide clearly
Professional guide in English, Polish, German, Italian, French or Spanish
Private transportation
Air-conditioned vehicle
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • The temperature in the mine is constant (about 14 degrees), and therefore it is recommended to bring warm clothing even in the summer
  • There are 800 steps on the way, including 380 right at the start
  • It is recommended to wear comfortable shoes
  • Entry is free for children under 5 years of age, although it is necessary to provide this information when making a reservation
  • This voucher is not a direct entry ticket. Our customer service will send you an electronic ticket to Salt Mine up to 12 hours after your booking. Please exchange the electronic Salt Mine ticket at the ticket office.
  • Infants must sit on laps
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 35 travelers
  • OPERATED BY Discover Cracow Tickets

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Wieliczka Salt Mine Guided Tour Entrance Ticket?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Wieliczka Salt Mine Guided Tour Entrance Ticket.
What is the policy on sanitization during Wieliczka Salt Mine Guided Tour Entrance Ticket?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
See all safety measures taken by Wieliczka Salt Mine Guided Tour Entrance Ticket.
What is the maximum group size during Wieliczka Salt Mine Guided Tour Entrance Ticket?
A:This activity will have a maximum of 35 travelers.

See all safety measures taken by Wieliczka Salt Mine Guided Tour Entrance Ticket.

Traveler Photos


111 Reviews

Reviews by Viator travelers

Showing 1-10 of 111 reviews
Salt mine
, Mar 2020
Difficult to understanding thé guide Visite is vert Quick to follow. It was interesting. Nice to See
icon Response from Host , Apr 2020
Dear Viviane, thank you for your review. We will share it further to the salt mines, so the can improve the guality of provided tour guide. Looking forward to see you again in Kraków! :) Kind regards,
The experience of going very deep into the underground
, Mar 2020
Very interesting and enjoyable tour would highly recommend it. My only criticism,but a very small one, we could have benefited from a slightly longer break at the last level. However,still a fantastic afternoon.
Well guided tour of an amazing mine
, Feb 2020
Definitely worth the 3/4 hours needed for this trip. Our guide was exceptional, her knowledge and humour made the trip. The timbers and sculptures are really beautiful. The only fault I have to mention is that we booked less than 24 hours before going and there was a precise departure time of 9am on our booking confirmation. So we arrived at 8:45, the Discover krakow office wasn’t open & when they arrived we were told that we still should have phoned and our group would be leaving at 9:45. Discover Krakow need to make it clearer for late bookers.
False information & incompetent from start to finish
, Feb 2020
Absolutely terrible we would never use this company to book through again. We paid for the trip online & got the confirmation email stating in black & white that we had 'transport & tickets'. The email also gave us a meeting address. When we arrived at this address we were told we had only paid for transport & not tickets, despite the printout of the email I had stating we had both. We then found out that we hadn't even used the transport as they had not given us the pick up address for the transport, they had only given us the address for the actual salt mines so we had already made our way there. This meant we had paid even more money we didn't need to for taxis to the salt mines, it would have saved us money in taxi fares had they actually given us the pick up address for our transport. After this we then had to pay more money for the salt mine tickets as we were told they could do nothing about it when we were there, despite agreeing with us that Viator were at fault here after looking at our conformation email stating everything that was included (but apparently wasn't). This also happened to a friend who booked through them on the same day - be wary, what are we actually paying for? We could not use the transport as they didn't give us the address to be picked up from, so we paid for our own, and we had to pay more for tickets on arrival, pointless booking with them & definitely easier to make your own way there & pay tickets on the door - which is what we did anyway?! I will be contacting viator as instructed to dispute the matter & receive a refund.
icon Response from Host , Feb 2020
Dear Adele, I am sorry to read that the experience has not met your expectations and that you encounter troubles during the booking. I have checked your reservation as well as the product category that you have purchased and I wish to address some of the raised in the review. The purchased tour consists of transportation as well as reservation of the spot for the tour. During the booking, we inform our tourists that they will be asked to purchase the ticket either with our tour coordinator on the spot or directly from Salt Mines. Either way, it is certain, that they will be able to enter Salt Mines as they have booked a reservation which we held for our tourists. The pick-up location for transport is from our office, Discover Cracow, Plac Szczepanski 8 from where our shuttle to Wieliczka departs and the purchase of the product permits to board it and get to the Salt Mine by our means of transportation. I hope it clears some misunderstanding regarding the product but we also encourage to contact our Customer Care team via e-mail so we can answer any questions related to the product. Best regards, Kamil,
Salt mines
, Dec 2019
Must be seen! The guide that we had worked there years ago and was brilliant in explaining to us in very good English how the mines had worked, I do have a small problem with my legs and did panic when we started down the stairs, but you stop at different levels and there was an elderly couple in our tour that managed the stairs well, it’s absolutely beautiful when you get to the base and the only way up is by lift so don’t let the stairs stop you to see this amazing landmark.
Fun tour, friendly guide
Elzee N
, Nov 2019
This was more fun than I'd expected. I didn't know mines could be so huge. Our guide was very friendly and constantly joked along the way, while giving us a fairly knowledgeable tour of the place. We had some senior citizens in our group, and she always made sure they won't get left behind. I highly recommend this tour for groups of all sizes and ages, except maybe children below 6 as there's quite a fair bit of walking involved.
Salt Mine Spectacular
Stephen T
, Oct 2019
You first of all need to be ok with lots of steps, walking and some enclosed spaces. If you ok with that then the visit is an incredible experience and well worth spending the some 3 hours underground. The guide we (nataliya?)had was very bubbly, enthusiastic and knowledgeable. The history is amazing, the underground cathedral spectacular. They even have toilets and break areas where you can buy drinks n snacks etc. Very interesting and extremely well organised. Definitely worth a visit.
Superb visit, Guide was extremely informative and amusing. 2 hours and a bit flew by.
, Sep 2019
4 friends visited the Salt Mine on Saturday September 14th we really enjoyed our time there. Highly recommended.
AMAZING & very unique!
Aga D
, Aug 2019
Easy to find agency and meeting point. On time schedule entry and very professional guide (Paweł) who had a great sense of humour and spoke perfect english. The mine is like nothing you have ever seen before!
Very cool place top visit!
, Jul 2019
The salt mines were something in decided to do last minute and was pleasantly surprised. It was a great tour with a lot to see.

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