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Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR

star-4.5
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Krakow, Poland

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Free Cancellation
up to 24 hours in advance
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icon10 to 11 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

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All admission tickets and fees
Transportation by an air-conditioned minivan from and back to Krakow
English-speaking driver/tour leader service
Hotel pick-up and drop-off
Licensed english-speaking guide service
Lunch/dinner break time
Food and drinks

Departure Point

Traveler pickup is offered
We pick up travellers from hotels in Kraków in the area of 3 kilometeres out of city centre. Please note that 8:00 am starting time may change as we provide door-to-door hotels pickup service.

Airports

  • J. Paul II Balice Intl Airport, Krakow Poland


Departure Time

8:00 AM
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Infant seats available
  • Transportation is wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Choose Cracow

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR?
A:
The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR.
Q:
What is the policy on sanitization during Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR.
Q:
What is the social distancing policy during Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR?
A:
The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR.
Q:
What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR.
Q:
What is the maximum group size during Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR?
A:
This activity will have a maximum of 30 travelers.

See all safety measures taken by Auschwitz-Birkenau and Wieliczka Salt Mine guided ONE DAY TOUR.

Reviews

4.5
star-4.5
104 Reviews
Reviews by Viator travelers
Showing 1-10 of 104 reviews
star-5
A Perfect Balance
David_T
, Sep 2020
This trip is a day filler - the trip I went on took 11 hours out of the day. Visiting the salt mine as the second half of the trip makes a lot of sense in hindsight - it's a welcome uplift after a sobering visit to Auschwitz in the morning Our group was picked up at 9am, which meant we had time to eat breakfast before leaving and we did have a significant break for lunch at the restaurant outside the salt mine which had plenty of food options. I mention this because I've seen a lot of other reviews saying that people had starved themselves throughout the day with only a sandwich to eat. For our tour this couldn't be further from the truth. As for the attractions, I don't mean to demean the experience but Auschwitz was what you'd expect. The salt mine was a huge surprise and absolutely fascinating so go, even if it's not part of this tour. Transport was in a 6 seater private SUV which was very comfortable, probably helped the tour move along faster and allowed us to be picked up from the hotel. Martin was well organised, polite and kept us informed all the way. I would have no hesitation booking a tour with his company (Choose Cracow) again.
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star-4
Auschwitz tours
Belinda_S
, Sep 2020
Auschwitz, Birkenau and the Salt Mines were excellent. It’s a must if you go to Krakow. The actual organisation Of the tours wasn’t the Best. I’m not sure if it was due to the COVID crisis, but we were picked up too early for the trip, so had to hang around for 40 minutes, for our allotted time. We then had to wait another 50 mins for our guide to arrive and then had to queue to go through the scanner. The guide we had for Auschwitz and Birkenau was Excellent! It was a shame we couldn’t see everything, but some areas were closed due to COVID. It was unfortunate that when we came out of Birkenau, the minibus air con had broken and the weather was 30 degrees. The salt mines were excellent too, a lot of walking for the whole trip. I think if we booked this again, we would do 2 separate tours.
icon Response from Host , Sep 2020
Thank you for your rieview. Long time of waiting in a queue was caused by two control points: covid control and standard security check control in the museum. Also number of the groups inside the controla building is limited to two groups. During busy days and rush hours so many groups waiting at the same time it may take some time. Unfortunately these are current rules in the museum which we have to respect among the rest.
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star-5
Martin was excellent
Samantha
, Aug 2020
Martin was AMAZING! Genuine, personal and professional. He was very flexible and a great guide. I was impressed at most aspects of Auschwitz and Birkenau. The polish Govt and people have done a phenomenal job with handling such a complex party of history.
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star-4
Must see but Auschwitz guide could be better
Jodie
, Aug 2020
Auschwitz is of course a must see For its historical significance, and the salt mines are very impressive and well worth combining into what ends up being a 10+ hour tour. I did feel the Auschwitz guide could have been a little better (whilst appreciating he does a difficult job). The commentary was quite fact based and could have benefited from more historical context but also more personal stories Easy to complain I know but for such an important site a good guide makes a difference.
icon Response from Host , Aug 2020
Thank you for sharing your thoughts with us. All of the guides in both sites are museum's workers so unfortunately we as well as other companies have no influence who exactly shows the places around each day.
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star-5
Two fantastic tours
Michelle_L
, Aug 2020
Very moving tour of both Auschwitz and Birkenau. The salt mines are amazing and a great place to visit. Both guides were excellent, thanks to Martin at Viatours for taking us there. Second time I have used Viatours, will use again.
icon Response from Host , Aug 2020
Thank you for your review and we're happy that you are satisfied with service we provided. Have a great day and see you again in Krakow!
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star-4
Pretty good
Samantha_O
, Jul 2020
My 2 points of contract where veryfriendly. Unfortunately we went to Auschwitz in July during Covid so I felt a bit rushed w the tour. Pick ups and drop reliable. Provided lunch was sub par. The salt mine was interesting. Highly recommend anyone on this tour to be prepared for a lot of walking.
icon Response from Host , Aug 2020
Thank you for your review and have a good day!
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star-1
Too many other better options out there to choose this one.
MNB
, Mar 2020
The driver was excellent, the places very important to visit, but the tour guide for the actual tours was very, very bad. I am a native english speaker, but she spoke so quickly and slurred that it was very difficult to follow along (Auschwitz & Birkenau, not salt mines). She also *raced* through the tour and literally left behind a few of the slower folks in our group. When I asked her, very politely(!) if she could please slow down she responded negatively and refused. It made a powerful and important experience into a frustrating hassle. There are so many other options out there, I would try your luck with someone else...I'm sure there are other tour guides who take more time, care, and respect with the visitors.
icon Response from Host , Jul 2020
We are very sorry to hear that the guide in Auschwitz-Birkenau museum dissapointed you but we would like to inform that the guides are the workers of the museum and unfortunately we as long as other companies have no impact on which person will be the guide each trip. However the guide wasn't professional we are happy to hear that you were satisfied with our driver's service.
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star-5
Best tour I've done.
Andrew_C
, Mar 2020
Up there with the best guided tours I've done. From the moment I booked, I was contacted by our driver Christopher the day before to inform us of puck up time. He arrived at that exact time, Christopher was very helpful informative and polite throughout the whole day. It's a 10 hour tour to do both but well well worth it. Would highly recommend.
icon Response from Host , Aug 2020
We're really happy to hear it from you! I hope we will meet again in Krakow to show you other places around as well.
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star-5
Everything!
Jenny_S
, Mar 2020
Christopher our driver was very welcoming and helpful. The 2 guides were equally the same and very knowledgeable about the subject.
icon Response from Host , Aug 2020
Thank you very much for your review and we're really happy that you are satisfied with our service. Have a great day!
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star-5
Tour
Holly_S
, Mar 2020
Absolutely incredible tour . Staff are lovely and go above and beyond . (Left gloves in car, and next day returned). Truly worth it.
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Product code: 199031P3

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