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Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow

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Kraków, Poland
(113)
Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow
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113

From $54.60

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COVID-19: Check local travel restrictions and learn what we're doing to help keep you safe and your plans flexible. Learn more.

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Free Cancellation
up to 24 hours in advance
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icon7 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English
Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Contactless payments for gratuities and add-ons
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Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
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Overview

Experience a poignant piece of World War II history on a day trip to Auschwitz-Birkenau from Krakow. Led by a knowledgeable guide, explore the UNESCO-listed former Nazi concentration camp complex and preserve the memory of those who perished there. Pass through the crematoriums, old prison blocks, and moving memorials, and hear the stories of this dark time in history from your guide in a sensitive manner. Your tour concludes with transportation back to your original departure point in Krakow.
  • Day trip to Auschwitz-Birkenau from Krakow with a local guide
  • Explore the UNESCO-listed complex and learn about its terrible past from a knowledgeable guide
  • Trace the stories of individual prisoners and visit the memorials to the camps’ victims
  • Learn the history of WWII’s Holocaust and about the liberation of Auschwitz in 1945

Why Travelers Choose This Tour

This guided tour offers pickup and drop-off from select hotels and morning or afternoon departure times.
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Air-conditioned vehicle.
Tour escort/host.
Documentary film during the transfer.
Local live guide.
Headsets to hear the guide clearly.
Hotel pickup and drop-off (selected hotels all over Krakow).
Gratuities
Food and drinks, unless specified

Departure Point

Powiśle 7, 33-332 Kraków, Poland

Traveler pickup is offered
DEPARTURE TIME
The hours you book are tentative and may change, and departures from Krakow may take place in the following hours: 8.00 am – 3.00 pm. You are required to contact Cracow Tours no earlier than 3 days and no later than 24h before the date of the tour to confirm the time of departure on +48 12 430 07 26, +48 602 49 70 64.

DEPARTURE POINT
Choice of pickup from our main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow, or selected hotels all over Krakow.
If you do not require hotel pickup, or your hotel cannot be serviced, you must make your own way to the main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow. Check-in at this location is 15 minutes prior to the booked tour start time.

PICKUP SERVICE
Our pickup service is available from selected hotels all over Krakow. Depending on the location of the hotel, the pickup service will be between 30–50 minutes before the tour departure time. Please enquire at your hotel reception desk regarding the pickup time and the possibility of a pickup. Please note: pickups can only be guaranteed if you book 24-hours in advance.

RETURN DETAILS
Original departure point.

Departure Time

9:00 AM

Return Details

Returns to original departure point
Established in the early 1940s by the Nazis, Auschwitz was originally intended for Polish political prisoners. Later, when it was extended to include the neighboring site of Birkenau, it became a larger concentration camp for primarily European Jews, killing an estimated 1.1 million people.

Begin your trip with pickup at select Krakow hotels or in central Krakow, at your preferred departure time. Accompanied by your guide, travel to the town of Oswiecim while a documentary on WWII and the Nazi Holocaust is shown on board. Arrive at the Auschwitz-Birkenau complex, now a UNESCO World Heritage Site.

Enter the gates bearing the inscription Arbeit Macht Frei (Work Sets You Free) and then head inside to learn about how the complex quickly turned from a detention camp to a center for mass murder. Your guide discusses the camp’s history in a sensitive manner as you visit the crematoriums and gas chambers, as well as the watchtowers and fences at Birkenau where the Nazi officers stood guard.

After examining the exhibitions inside the old prison blocks, pay your respects at the camp's somber memorial. Your trip concludes with drop-off back at your original departure point.
Itinerary
Stop At:  
Panstwowe Muzeum Auschwitz-Birkenau
Explore the twin concentration camp: Auschwitz I and Auschwitz II- Birkenau with a guide as you learn about the Nazi Holocaust and how the camps functioned.
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Duration: 3 hours 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • DEPARTURE TIME The hours you book are tentative and may change, and departures from Krakow may take place in the following hours: 8:00 am – 3:00 pm. You are required to contact Cracow Tours no earlier than 3 days and no later than 24h before the date of the tour to confirm the pickup time and pickup point on +48 12 430 07 26, +48 602 49 70 64 or office@cracowtours.pl.
  • DEPARTURE POINT Choice of pickup from our main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow, or selected hotels all over Krakow. If you do not require hotel pickup, or your hotel cannot be serviced, you must make your own way to the main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow. Check-in at this location is 15 minutes prior to the booked tour start time. PICKUP SERVICE Our pickup service is available from selected hotels all over Krakow. Depending on the location of the hotel, the pickup service will be between 30–50 minutes before the tour departure time. Please enquire at your hotel reception desk regarding the pickup time and the possibility of a pickup. Please note: pickups can only be guaranteed if you book 24-hours in advance.
  • RETURN DETAILS Original departure point.
  • ADDITIONAL INFORMATION The hours you book are tentative and may change, and departures from Krakow may take place in the following hours: 8.00 am – 3.00 pm. All customers are required to contact Cracow Tours no earlier than 3 days and no later than 24h before the date of the tour to confirm the time of departure on +48 12 430 07 26, +48 602 49 70 64 or email: office@cracowtours.pl.
  • All customers are obliged to take their ID document with them on the day of the tour (if there is no such document, the staff of the facility have the right to refuse entry to the museum). The name and surname on the reservation must be identical as in ID document. Cracow Tours does not take any responsibility if any of our customers will be refused to enter Museum Auschwitz-Birkenau due to lack of documents.
  • The maximum size of backpacks or handbags brought into the Museum cannot exceed dimensions 30x20x10 cm. Larger bags must be left in the bus.
  • Most of the tour takes place outside, so please be prepared for the different weather conditions.
  • Taking photos in the buildings with the use of flash is forbidden. You are allowed to take photos only in selected parts of the Museum.
  • Eating and smoking, as well as acting in a loud manner are forbidden at the Museum.
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • There is a 15-minute break during the tour, we suggest taking a sandwich and water with you.
  • Please bear in mind that there are hundreds of tourists visiting the Museum every day and keeping your own pace of sightseeing is not possible.
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Intercrac

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.
Q:
What is the policy on sanitization during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:
The policies on sanitization are:

  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.
Q:
What is the social distancing policy during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.
Q:
What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.
Q:
What is the maximum group size during Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow?
A:
This activity will have a maximum of 30 travelers.

See all safety measures taken by Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow.
Q:
How can I let you know where to pick me up?
A:
If you are interested in complementary hotel pickup please make sure to contact the supplier no later than 24h prior to your tour. You can let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.
Jul 2019
Q:
Where is the meeting point?
A:
The meeting point for this tour is at 7 Powisle Street at the bus park opposite the Sheraton Grand Krakow hotel.
Jul 2019

Traveler Photos

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Traveler Tips

  • "Also if possible don’t combine it with another trip eg salt mines- you need to give this all the time you can and time to reflect." See review
  • "A hard day but a must - take a packed lunch." See review
  • "I wouldn't say it was very suitable for people in wheelchairs or struggling to walk as the ground was uneven and most buildings didn't have wheelchair access" See review

Reviews

4.5
star-4.5
1,384 Reviews
5 stars
911
4 stars
352
3 stars
53
2 stars
50
1 star
18
Reviews by Viator travelers
Showing 1-10 of 1,384 reviews
star-5
Excellent Day
SHANE_M
, Oct 2020
Excellent guide with a passion for what he was doing. Picked up at the hotel spot on time. Clean vehicle and the whole day was to be recommended.
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star-4
Informative daytrip
Dirk
, Sep 2020
The pickup at my hotel was on time and after a check of my ticket and ID we went to Auschwitz. On the way a movie was shown which give good background information about the camp and the liberation. Our local guide in Auswitz and Birkenau told us a lot of information during our visit in english and also knew when silence was needed at some places.
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star-5
A must
Jackie_N
, Aug 2020
This is a trip I think everyone should do. Read all you like about what happened and why but until you’ve been there you can’t get your head around it. You need to walk the route, see the blocks, and look at the collection of belongings left by the prisoners. Our guide Mari-Anne was quite new and needs a little bit more experience to tell the story without sounding like she had just rehearsed it. Maybe due to COVID if was a little quieter than usual but we didn’t feel rushed and had time to take in the surroundings and detail. The trip to Birkenau was only 15 mins, and again well worth seeing, just the sheer scale of the site is unbelievable. It’s so hard to imagine the atrocities even as you stand next to the tracks in the selection area, how can some people be so cruel to others?
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icon Response from Host , Aug 2020
thank you very much!
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star-5
Highly recommend!
Tess
, Aug 2020
This was an incredibly moving experience. Our guide was fantastic - extremely respectful, friendly and informative. There are plenty of social distancing measures in place at the museum, so there’s no need to be concerned about doing this tour during the COVID pandemic.
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star-5
Auschwitz
Margarita_d
, Mar 2020
awesome everything I saw, with everything visited was like living what all those people suffered. It is worth visiting and living what others suffered so that it does not happen again
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star-3
Educational but emotionless
Ruthie_R
, Mar 2020
The tour was OK. Auschwitz I is set up like a museum, so it's very hard to grasp the reality of what went on there so many years ago. Our tour guide was also very monotonous and strictly factual--there was little emotional or added colour about the history of Auschwitz. Being very educated about the Holocaust and Auschwitz I felt that I didn't really learn that much, but expected to hear more stories about what went on there. It felt very disconnected from the reality of what happened. On our way out of Birkenau we saw another tour guide reading stories from what looked like a diary, and it seemed to be a much more emotionless experience.
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star-5
Excellent Tour guide
jeremy_c
, Mar 2020
Whilst an extremely harrowing experience the tour guide was so empathic and knowledgable, she made it an extremely memorable experience.
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star-5
An Excellent tour
William_A
, Feb 2020
Our tour was excellent, very interesting and definitely worth doing. The documentary on the bus was also very good as it gave us a heads up for what was about to come. But definitely take a coat and jumper as the tour at birkenau was very windy.
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star-5
Auschwitz-Birkenau tour
Steven_P
, Feb 2020
Very well organised tour, both guides were very informative. As expected the tour is very popular so it is busy. Would advise to take a small snack as there isn’t much time to visit the bistro at Auschwitz.
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star-5
A trip not to be missed when visiting Krakow
allison_m
, Feb 2020
We were conveniently picked up in Krakow and taken by comfortable bus to Auschwitz-Birkenau. A documentary film was played en route which was very informative. The guide at Auschwitz was detailed and clear, with headsets supplied to amplify. Auschwitz was very busy, so some queuing was required. We were then taken by bus to Birkenau and the same guide showed us around again with detailed information. We would have liked a little more time, maybe 30 minutes, at Birkenau to walk around.
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