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Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup
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Krakow, Poland
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From $52.48
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Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Transportation vehicles regularly sanitized
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
6 to 8 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English and 5 more
Overview
Auschwitz-Birkenau Museum in an important place to remember the victims of this former concentration camp during World War II Nazi-occupied Poland. You won’t have to worry about organizing how to get there as hotel pickup and drop-off is included. You’ll travel in a small group and will avoid waiting in long visitor lines as entrance tickets are provided. Tour Auschwitz-Birkenau with a guide to provide commentary and important historical information along the way.
- Avoid visitor lines—entrance tickets to Auschwitz-Birkenau Museum included
- A small-group tour means a more personalized experience
- Krakow hotel pickup and drop-off included
- Explore Auschwitz-Birkenau with a guide to enhance your tour
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From $52.48
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What's Included
Hotel pick-up and drop-off
Local guide
Professional art historian guide
Professional guide
Transport by air-conditioned minivan
Lunch
Departure & Return
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
9:00 AM
Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.
Times are subject to change due to local traffic conditions.
Additional Info
- Confirmation will be received at time of booking
- Children must be accompanied by an adult
- Dress code is smart casual
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infant seats available
- Most travelers can participate
- This tour/activity will have a maximum of 60 travelers
- OPERATED BY ComFort Tours Cracow
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policy on face masks and attendee health is:
- Face masks provided for travelers
Q:
What is the policy on sanitization during Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Traveler Photos



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Reviews
4.5
582 Reviews
5 stars
452
4 stars
66
3 stars
17
2 stars
14
1 star
33
Reviews by Viator travelers
We perform checks on reviews
Showing 1-10 of 582 reviews
A very moving experience
samantha_N
, Nov 2021
Missed out
Stuart_B
, Nov 2021
Our time was nine o’clock pickup, when I booked the tour, This got moved to 12 o’clock which did not give our party time at Auschwitz - Birkenau. We did managed to get round Auschwitz. This was rushed as it was getting dark. The guide told us she was sorry but we would only get 5-10 minutes at Birkenau because it was to dark and it shuts. The whole experience was awful for what should have been a great
experience turned out to be a total disaster for all our bus, Everyone felt robbed of what should have been a experience of a life time to visit.
Needed to be earlier
MartinR
, Nov 2021
We booked a 9am tour but our pick up time was changed to 12. We were taken to auschwitz for a 2pm guided tour and the museum closed at 4:30 so we only had 2.5 hours there instead of 3.5 advertised. This meant we didn’t have enough time to see everything at auschwitz 1 and by the time we arrived at birkenau it was already going dark so we couldn’t see it all. The guide we had was great and tried to fit in as much as possible in the time available but we needed to have been there earlier to get the full effect.
I had booked this trip for my daughter and me, I have been on this trip previously but it was my daughter’s first time. I was disappointed with the trip as I know how much more there was that my daughter didn’t get to see.
Auswitch tour
Juuso_A
, Nov 2021
Educating, amazing tour guide.
Emma_w
, Nov 2021
A truly educating and insightful day. Mateusz our driver was very friendly and helpful in getting us all set up for our tour. Our tour guide Sophie (Zophia) was incredible from start to finish, her knowledge was so in depth and she did so well in ensuring we really understood the horrors that occurred during the Holocaust. I would recommend this trip to anyone visiting Krakow to truly humble yourself.
Impressive site, confusing organisation
Caroline_S
, Oct 2021
The camp itself is extremely impressive and the guide on site was very good. It is pretty rushed and crowded and this is with few people due to corona. The tour company needs to pre book a slot in your name and then you receive a text saying what time pick up will be between 08-12:00. On the activity description it is clearly labelled as a 09:00 start so that was extremely frustrating to then be simply informed we would leave nearly 2 hours later, with nothing we could do about it. Very intransperent system. The pick up and driver was then perfectly fine.
Response from Host , Nov 2021
A great tour provided by great people!
Aikaterini_R
, Oct 2021
Everything in the experience was worth memorable! Even though I booked the experience the night before, the young driver was kind enough to contact & inform me about the pick up location, as well as for the exact arrival time. The guide was really knowledgeable as well! A not-to-be-missed experience in general by a super friendly team!
1 traveler found this review helpful
Great tour of Auschwitz
Katie_J
, Jul 2021
Auschwitz
Andrea_R
, Oct 2020
absolutely great tour
Stefan_H
, Sep 2020
Great tour
Deanna_R
, Mar 2020
Great service and great tour
Deanna_R
, Mar 2020
Prompt, polite and knowledgeable
Darron_P
, Mar 2020
I booked this trip on a recommendation and I can see why they came so highly recommended. Fantastic from start to finish. I was picked up from outside my hotel doors at the exact time specified. We were taken in a extremely clean 10 seater to our destination. Once there we joined a slightly larger group and commenced with the tour, our guide was extremely knowledgeable and we were shown around at a leisurely pace (you do have to keep up with those in front and there are other groups behind you) but we never once felt rushed. Once our tours were over we returned to the bus and I was dropped once again at the door to my hotel..
I would not hesitate to use Viator again, fantastic service.
Tour of concentration camps
Louisa_M
, Mar 2020
sight seeing
margaret_B
, Jan 2020
Great Day
Joan_M
, Dec 2019
Harrowing but a must see for everyone visiting Krakow. A lot of walking involved. Start your day early, we were picked up from hotel 06.45.. we arrived Auschwitz 07.00am in a small party by time we left..there were 100s..queuing up to get in..all wanting the same photo opportunity..great service from Viator..wouldnt hesitate to book through them again.
1 traveler found this review helpful
Museum
Karen_K
, Dec 2019
Surreal!
alicia687
, Nov 2019
Was a very interesting and informative tour, we had an English speaking guide with a large group who set the tone very well. Auschwitz I was very sobering and thought provoking, will never forget what I saw there. Auschwitz II Birkenau was immense, going inside one of the huts was so sad and immersive with the smells still. Would recommend this tour, we had a comfortable ride there in a 8 seater minivan. Only negative was that there were members of our tour that are deaf and had made the company aware of this prior to booking yet they were not catered for, they were not even given a guide book to walk around with yet paid the same as everyone else for the guided tour.
An unforgettable day
ELODIE P
, Nov 2019
Not recommending
Toni A
, Nov 2019
This was a tour I had wanted to do for a very long time. I'm annoyed it was marred with this company's management. I arranged my ticket for a full day tour 3 weeks prior. I tried to confirm the day before and had to email and call twice however they confirmed. Day of tour we were picked up and told that we had no tickets for the tour and had to try our luck at the gate. Apparently this happens often as the owner/manager does this when there are small groups. We couldnt get on until 11.00 so waited for a few hours. Thought we would have skme secuirty with booking viator however not true. Our only positive was the driver was awesome although he was very embarrased.
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