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Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup

star-4.5582 Reviews
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Krakow, Poland
Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup
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Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup
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Auschwitz
Cyklon B
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From $52.48

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Youths1 Youth2 Youths3 Youths4 Youths5 Youths6 Youths7 Youths8 Youths9 Youths10 Youths11 Youths12 Youths13 Youths14 Youths15 Youths0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 to 8 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 5 more

Overview

Auschwitz-Birkenau Museum in an important place to remember the victims of this former concentration camp during World War II Nazi-occupied Poland. You won’t have to worry about organizing how to get there as hotel pickup and drop-off is included. You’ll travel in a small group and will avoid waiting in long visitor lines as entrance tickets are provided. Tour Auschwitz-Birkenau with a guide to provide commentary and important historical information along the way.
  • Avoid visitor lines—entrance tickets to Auschwitz-Birkenau Museum included
  • A small-group tour means a more personalized experience
  • Krakow hotel pickup and drop-off included
  • Explore Auschwitz-Birkenau with a guide to enhance your tour
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From $52.48

Lowest Price Guarantee
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Hotel pick-up and drop-off
Local guide
Professional art historian guide
Professional guide
Transport by air-conditioned minivan
Lunch
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9:00 AM

Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.

Times are subject to change due to local traffic conditions.

We will pick you up from any adress in Kraków.
  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • Dress code is smart casual
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infant seats available
  • Most travelers can participate
  • This tour/activity will have a maximum of 60 travelers
  • OPERATED BY ComFort Tours Cracow
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policy on face masks and attendee health is:

  • Face masks provided for travelers
See all safety measures taken by Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup.
Q:
What is the policy on sanitization during Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup.
Q:
What is the social distancing policy during Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Auschwitz Birkenau: Live-Guided Tour with Transportation and Hotel Pickup.

Traveler Photos

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Reviews

4.5
star-4.5
582 Reviews
5 stars
452
4 stars
66
3 stars
17
2 stars
14
1 star
33

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 582 reviews
star-5
A very moving experience
samantha_N
, Nov 2021
The scale of the camp and the memorial really bring it home to you how so many suffered . So very sad
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star-1
Missed out
Stuart_B
, Nov 2021
Our time was nine o’clock pickup, when I booked the tour, This got moved to 12 o’clock which did not give our party time at Auschwitz - Birkenau. We did managed to get round Auschwitz. This was rushed as it was getting dark. The guide told us she was sorry but we would only get 5-10 minutes at Birkenau because it was to dark and it shuts. The whole experience was awful for what should have been a great experience turned out to be a total disaster for all our bus, Everyone felt robbed of what should have been a experience of a life time to visit.
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star-3
Needed to be earlier
MartinR
, Nov 2021
We booked a 9am tour but our pick up time was changed to 12. We were taken to auschwitz for a 2pm guided tour and the museum closed at 4:30 so we only had 2.5 hours there instead of 3.5 advertised. This meant we didn’t have enough time to see everything at auschwitz 1 and by the time we arrived at birkenau it was already going dark so we couldn’t see it all. The guide we had was great and tried to fit in as much as possible in the time available but we needed to have been there earlier to get the full effect. I had booked this trip for my daughter and me, I have been on this trip previously but it was my daughter’s first time. I was disappointed with the trip as I know how much more there was that my daughter didn’t get to see.
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icon Response from Host , Jan 2022
Dear Martin, We doing our best to provide tour ass is described. But Museum Auschwitz is extrymly busy, there are limits of entrance, so sometimes we need to take diffrent entrance time. Damian Fort ComFort Tours Cracow
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star-5
Auswitch tour
Juuso_A
, Nov 2021
We got hotel pickup. The tickets for the english tour were handled by the tour organisers. the tour guide was with us in both auswitch and birkenau. This was very pleasant experience and everything worked smoothly,the bus trip, the tickets and the guide. Thanks alot
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star-5
Educating, amazing tour guide.
Emma_w
, Nov 2021
A truly educating and insightful day. Mateusz our driver was very friendly and helpful in getting us all set up for our tour. Our tour guide Sophie (Zophia) was incredible from start to finish, her knowledge was so in depth and she did so well in ensuring we really understood the horrors that occurred during the Holocaust. I would recommend this trip to anyone visiting Krakow to truly humble yourself.
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star-3
Impressive site, confusing organisation
Caroline_S
, Oct 2021
The camp itself is extremely impressive and the guide on site was very good. It is pretty rushed and crowded and this is with few people due to corona. The tour company needs to pre book a slot in your name and then you receive a text saying what time pick up will be between 08-12:00. On the activity description it is clearly labelled as a 09:00 start so that was extremely frustrating to then be simply informed we would leave nearly 2 hours later, with nothing we could do about it. Very intransperent system. The pick up and driver was then perfectly fine.
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icon Response from Host , Nov 2021
Hi, Viator (TripAdvisor) voucher and website need from us to provide pick up time. From many reasons (diffrent pick up spots, aviliibity of guides in Auschwitz) It's impossible to pick evererone at 9:00 AM. Exusme for missunderstunding. Best regards Damian Fort
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star-5
A great tour provided by great people!
Aikaterini_R
, Oct 2021
Everything in the experience was worth memorable! Even though I booked the experience the night before, the young driver was kind enough to contact & inform me about the pick up location, as well as for the exact arrival time. The guide was really knowledgeable as well! A not-to-be-missed experience in general by a super friendly team!
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1 traveler found this review helpful
star-5
Great tour of Auschwitz
Katie_J
, Jul 2021
This tour was very informative and I highly recommend it. We learned a lot and saw a lot. The guide was very knowledgeable.
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1 traveler found this review helpful
star-5
Auschwitz
Andrea_R
, Oct 2020
Absolutely amazing from pick up at apartments to the actual tour tour guide was excellent explained every thing in full highly recommend these tour operators
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star-5
absolutely great tour
Stefan_H
, Sep 2020
great organization, well planned transportation, enter time, excellent tour guide. good value for the money
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star-5
Great tour
Deanna_R
, Mar 2020
Driver picked us up outside of hotel , took us to the tour. Had a guided tour at both camps , very informative. You really need to go and see this place to try a get a tiny idea of how horrific it really was . All school children should be taken on these tours .
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star-5
Great service and great tour
Deanna_R
, Mar 2020
Got picked up from our hotel. The tour itself was very interesting with the tour guide telling us everything we needed to know. After tour got dropped back off at hotel . Would definitely recommend this tour ad company. Will be using them again in near future
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star-5
Prompt, polite and knowledgeable
Darron_P
, Mar 2020
I booked this trip on a recommendation and I can see why they came so highly recommended. Fantastic from start to finish. I was picked up from outside my hotel doors at the exact time specified. We were taken in a extremely clean 10 seater to our destination. Once there we joined a slightly larger group and commenced with the tour, our guide was extremely knowledgeable and we were shown around at a leisurely pace (you do have to keep up with those in front and there are other groups behind you) but we never once felt rushed. Once our tours were over we returned to the bus and I was dropped once again at the door to my hotel.. I would not hesitate to use Viator again, fantastic service.
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star-4
Tour of concentration camps
Louisa_M
, Mar 2020
The tour was very well organised and we were well informed via email before hand. Our tour guide Mathew was very good and friendly. The tour was well informative. My only gripe would be to of been given some free time to of walked around and time to reflect. Would definitely recommend.
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star-5
sight seeing
margaret_B
, Jan 2020
the trip was very interesting but there was not enough time it was very rushed we felt like we where running
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star-5
Great Day
Joan_M
, Dec 2019
Harrowing but a must see for everyone visiting Krakow. A lot of walking involved. Start your day early, we were picked up from hotel 06.45.. we arrived Auschwitz 07.00am in a small party by time we left..there were 100s..queuing up to get in..all wanting the same photo opportunity..great service from Viator..wouldnt hesitate to book through them again.
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1 traveler found this review helpful
star-5
Museum
Karen_K
, Dec 2019
I felt that I learned a lot from my visit. Our guide was excellent, she knew her subject and delivered the information with empathy and compassion. This is a hard tour but a must!
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star-5
Surreal!
alicia687
, Nov 2019
Was a very interesting and informative tour, we had an English speaking guide with a large group who set the tone very well. Auschwitz I was very sobering and thought provoking, will never forget what I saw there. Auschwitz II Birkenau was immense, going inside one of the huts was so sad and immersive with the smells still. Would recommend this tour, we had a comfortable ride there in a 8 seater minivan. Only negative was that there were members of our tour that are deaf and had made the company aware of this prior to booking yet they were not catered for, they were not even given a guide book to walk around with yet paid the same as everyone else for the guided tour.
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star-5
An unforgettable day
ELODIE P
, Nov 2019
We were informed of the pick up hour a day before (6am) and the bus driver was on time. No food allowed within Auswchitz, only water, so we left our belongings in the bus. We were back in Krakow by 1pm approximately.
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star-1
Not recommending
Toni A
, Nov 2019
This was a tour I had wanted to do for a very long time. I'm annoyed it was marred with this company's management. I arranged my ticket for a full day tour 3 weeks prior. I tried to confirm the day before and had to email and call twice however they confirmed. Day of tour we were picked up and told that we had no tickets for the tour and had to try our luck at the gate. Apparently this happens often as the owner/manager does this when there are small groups. We couldnt get on until 11.00 so waited for a few hours. Thought we would have skme secuirty with booking viator however not true. Our only positive was the driver was awesome although he was very embarrased.
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