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Auschwitz-Birkenau Memorial and Museum from Krakow

star-4.5218 Reviews
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Kraków, Poland
Auschwitz-Birkenau Memorial and Museum from Krakow

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 4 more

Overview

Auschwitz-Birkenau Memorial and Museum makes up an integral part of Krakow’s history. Make sure your day trip to the UNESCO World Heritage Site is as relaxed as the rest of your holiday on this full-day tour. As well as hotel pickup and drop-off, entrance fees and a guided tour of the Auschwitz-Birkenau Memorial and Museum are included for added convenience.
  • Full-day trip to Auschwitz-Birkenau Memorial and Museum from Krakow
  • Travel to the UNESCO World Heritage Site with ease
  • Hotel pickup and drop-off mean no getting lost
  • Entrance fees and a guided tour of the former concentration camp are included
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Hotel pickup
Transport by air-conditioned vehicle
English speaking licensed driver
Professional local guide
Headsets to hear the guide clearly
Hotel drop-off
Food and drinks
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Bracka 15 , Bracka 15, 31-005 Kraków, Poland

100 m from The Main Market Square

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Please arrive 30 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.

This activity will end right where it started.We will pick you up from your accomodation/hotel address in the city center of Cracow (alternatively as close as possible of your address) For the customers that do not require pick-up the tour starts from Bracka 15 St. 31-005 Kraków (100 m from The Main Market Square)
  • Confirmation will be received at time of booking
  • Operates in all weather conditions, please dress appropriately
  • Break during the sightseeing takes around 10 minutes
  • The service does not include lunch
  • Museum is closed on the following dates: 1st of January, first day of Easter, 16th of April and 25th of December.
  • Not wheelchair accessible
  • Infants must sit on laps
  • Infant seats available
  • Most travelers can participate
  • The maximum size of backpacks brought into the Museum cannot exceed dimensions 30x20x10 cm.
  • For all bookings we need full names of all participants (same as in ID or passports). You will be also asked to have your ID during the tour.
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Super Cracow - Tours Shuttle
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz-Birkenau Memorial and Museum from Krakow?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Auschwitz-Birkenau Memorial and Museum from Krakow.
Q:
What is the policy on sanitization during Auschwitz-Birkenau Memorial and Museum from Krakow?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz-Birkenau Memorial and Museum from Krakow.
Q:
What is the social distancing policy during Auschwitz-Birkenau Memorial and Museum from Krakow?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Auschwitz-Birkenau Memorial and Museum from Krakow.
Q:
What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau Memorial and Museum from Krakow?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Auschwitz-Birkenau Memorial and Museum from Krakow.

Traveler Photos

Traveler Tips


  • "Take water as it can get very warm in poland especially in June." See review
  • "Book early as polish tourists want to visit too so annual holidays can make it very busy." See review

Reviews

4.5
star-4.5
218 Reviews

Reviews by Viator travelers

Showing 1-10 of 218 reviews
star-5
Good guide, emotional and valuable life experience
Adam_L
, Oct 2021
The whole experience while emotional was very informative of what happened as well as being able to see well preserved camp building etc. We had a guide who took it seriously and gave alot of in depth information. She took the responsibility of passing on the facts and story to heart. She said it best when she said everyone should visit here once in their lifetime and learn from it.
star-5
Excellent tour
Thanos_P
, Aug 2021
Very well organised tour. The communication with the driver and the tour guide was excellent. It is a must see place when visiting Krakow.
1 traveler found this review helpful
star-4
Amazing and eerie experience
Panayiota_K
, Aug 2021
Although she struggled a bit with the questions in English, the guide really had knowledge about the topic. I love the walk around the camp and the story behind all the photos. However, we skipped a lot of rooms on our way which i do not understand. Also, the experience could be more organized. All groups and individual guests were waiting in one line to enter the building and then receive the equipment. And then we had to wait for the group in front of us to finish in order to move to the next spot. There should be a slot booking so everyone can visit and spend as much time as they need.
star-5
Do not miss this tour!!!
Alen_R
, Jul 2021
I will really recomend this. Driver, Guides, everything was super cool. I was very happy that I did this trip. 10/10 from me
star-5
A very good agency to go with
AURORA_Platero
, Jul 2021
It was an experience once in life you should have, in order to not forget. The agency was really great and not so expensive as others. The taxidriver took us perfectly, and he concerned about us until we were in. The spanish guide relly good. I recomend if you are thinking about going to visit Auschwiiz to book with this agency
1 traveler found this review helpful
star-5
Heartbreaking
Vicky_H
, Mar 2020
Our tour guide was amazing. He’d probably done it a thousand times but his emotions in his voice was so real. A day I’ll never forget. Heartbreaking but something everyone should do at least once in their lifetime x
star-5
Very humbling day out
Donna_W
, Mar 2020
Picked up on time, even though had to have the time changed the day before. Polite driver, let us know what was happening. You cannot come to Krakow and nit visit Auschwitz/Birkenau. This excursion is a must.
star-5
Definitely recommend
Izzy
, Mar 2020
I would highly recommend booking this trip to Auschwitz, our driver picked us up on time and spoke very good English. We were advised exactly what the meeting points were and the tour guide was amazing. She was so passionate about making the experience as real as possible.
star-3
Disappointed
Susan
, Mar 2020
Firstly the tour time was changed to much later in the day causing us to change our plans and cancel restaurant reservation. Got to Auschwitz without any refreshments or informative video as promised. Tour guide did not give as much information as I thought would be given. Very opinionated and kept reminding us on how lucky we all were. Saying that no words could explain the sorrow that was felt throughout both the camps.
star-5
Very chilling
Soph
, Mar 2020
The most heartbreaking but fantastic day, Our tour guide was very knowledgeable and very clear English spoken. A long day as its over an hour commuting from Krakow, And a lot of walking but i would advise everyone to experience this history. I wouldn't recommend if you have walking restrictions as its not wheelchair accessible at all.

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