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Auschwitz-Birkenau Guided Tour from Krakow

star-4.5107 Reviews
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Kraków, Poland
Auschwitz-Birkenau Guided Tour from Krakow

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Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon7 hours  (approx.)
iconOffered in: English

Overview

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Headsets to hear the guide clearly
Professional English-speaking guide
Pick up from designated meeting points in the Old Town
Guaranteed to skip the long lines
Round-trip shared transfer
Documentary movie
3 breaks during the tour
15 mins extra free time for a little shopping at the museum's book store or a walk around the Birkenau camp
Care of a tour manager from the pick till the end of the tour
Contact with our professional travel advisors at the Polish office before and after the tour in case of any questions
Food and drinks
Starowiślna 65 , Starowiślna 65, 31-052 Kraków, Poland

In front of the building with Starowislna 65 plate on it.

7:30 AM
This activity will end right where it started.
Meet your guide and small group of up to 10 people in Krakow’s Old Town, and set out on the journey to Auschwitz. On arrival, use your prepaid skip-the-line tickets to head straight inside and follow your guide on a tour of the vast complex.

Explore the various buildings of the Auschwitz I and Auschwitz II-Birkenau camps, passing beneath the ‘Arbeit macht frei’ sign at the main entrance, and visiting the original wooden barracks, the bathhouse, and the watchtower, as well as seeing the crematorium, gas chamber, and the Death Wall. Along the way, learn more about the history of the camp and how it became one of the most notorious of the Nazi Regime, hear about life in WWII-era Poland, and visit the on-site museum, which displays a moving collection of photographs, documents, and personal items belonging to the prisoners.

At the end of the visit, return to Krakow, where your tour ends back in the city center.
Itinerary
Stop At:  
Panstwowe Muzeum Auschwitz-Birkenau
About 3 h guided tour with professional educator at the Auschwitz State Museum
Duration: 3 minutes
Admission Ticket Included
  • Confirmation will be received within 48 hours of booking, subject to availability
  • Infant seats available
  • A dress code is required to enter the museum. No shorts or sleeveless tops allowed. You may risk refused entry if you fail to comply with these dress requirements
  • Children must be accompanied by an adult
  • Packed lunch recommended
  • Operates in all weather conditions, please dress appropriately
  • Breaks during the tour are no longer than 10 minutes
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Travelers should have a moderate physical fitness level
  • Providing name and surname of each traveler for the personalized tickets to the Auschwitz Museum is mandatory. Please confirm the details during booking process.
  • Please note that each traveler must have valid ID or passport at the Auschwitz Museum.
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Escape2poland
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz-Birkenau Guided Tour from Krakow?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Auschwitz-Birkenau Guided Tour from Krakow.
Q:
What is the policy on sanitization during Auschwitz-Birkenau Guided Tour from Krakow?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz-Birkenau Guided Tour from Krakow.
Q:
What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau Guided Tour from Krakow?
A:The policy on staff health & safety is:

  • Guides required to regularly wash hands
See all safety measures taken by Auschwitz-Birkenau Guided Tour from Krakow.

Traveler Photos

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Traveler Tips


  • "Pickup was on time, but be aware the location is 10 minute walk outside main city center." See review
  • "The problem I had was that everyone on our tour had 6AM as the pick up time with a stern warning that the driver would leave promptly at 6 am and not wait." See review

Reviews

4.5
star-4.5
107 Reviews

Reviews by Viator travelers

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Showing 1-10 of 107 reviews
star-5
Excellent and impactful tour
Michael_D
, May 2022
Excellent, knowledgable local guide with a passion for the subject and not just reading from a script, he even shared stories of survivors that he knew as well. Good bus driver as well, a small group and i appreciated the more personal touch.
star-5
Amazing experience
gabicioata
, Nov 2019
Firstly I would like to thank the company "escape2poland" for the greatly organized trip and the kind driver who was always making sure everyone was alright and living the experience. He brought us our tablet from the bus when we were already in the camp and acted as well as a 2nd tour guide for me and my boyfriend (great service)!! We also received a snack (delicious polish cake) and water. Secondly, i would recommend everyone to visit the Auschwitz camp for a better understanding of history. I ve been there 2 times as I believed I was too young on my first visit and it was a great choice. Dziecje :)
1 traveler found this review helpful
star-5
Auschwitz
liverp00l62
, Oct 2019
A sad but good day out. Driver was cheerful and helpful and guide was very informative. Felt the trip was well worth what we paid
star-4
Tour of Auschwitz-Birkenau
Polly_C
, Aug 2019
Our tour guide was sensational. However, we were disappointed in the tour company. I called specifically to make certain that the description on the internet for a small van and a group of only 10 was correct. We were picked up by a bus with 25 - 30 people and in a group of the same. While our tour guide was superior, there were so many simultaneous tours that they interfered with our ability to hear our guide on numerous occasions. Regardless, this is a must see. It helps us realize that only we can prevent this atrocity from happening again, and realize that it could.
star-5
Trip to Auschwitz-Birkenau
Sonya_T
, Jul 2019
Brilliant tour company. The guide was great. We all learnt a lot. I would highly advise taking this tour.
star-2
Wouldn't use this company
MF238
, Jul 2019
So my overall review is not based on Auschwitz itself or the lady that was our guide there, but more on the person that picked my group up in Krakow. First the positives: The tour agency was good with communication up until the date of the tour. The lady guide at Auschwitz that took us around was amazing! It was an experience (although heavy) I would recommend to do if you are in the area. Negatives: From the moment I showed up the driver had an attitude. He was rude, and acted like he didn't want to be there. Other than telling us there was going to be a video and a short brief on how the day was going to go (which no one in the back could hear), he said nothing the entire trip over or back. Once we got to the first stop, we had a 10 minute break for which to use the bathroom, grab a snack, etc... At no point did he preface that if we bought a coffee/drink that we wouldn't be able to take it with us, so half the group bought drinks and either had to dump it out or chug it because we had to get going on our guided tour. The only time he (the driver) seemed mildly friendly was when he passed out water and a snack mid-day. Once we got back to Krakow and walked off the bus he didn't bother saying "bye", "thank you", or anything. Maybe he was having a bad day, I don't know but based off my experience I don't recommend this particular Auschwitz tour. Lastly, the Viator description of this tour says it's limited to 10 people or less. There were almost twice that. I don't know if it is a Viator misprint or the local tour company.
1 traveler found this review helpful
star-5
Great Tour
Naomi_D
, May 2019
Pickup was on time, but be aware the location is 10 minute walk outside main city center. Guide was very good and informative. Adequate time for breaks and we were back on time.
star-5
Excellent tour, poor timing regarding pick-up time
Ronald M
, May 2019
We loved the tours provided at Auschwitz. Great guide and great organization from our driver. Really glad we got to go and had the guide we had. We were very happy regarding the tours at Auschwitz, exactly what was promised. The problem I had was that everyone on our tour had 6AM as the pick up time with a stern warning that the driver would leave promptly at 6 am and not wait. Well only one person in the group of 20-24 people on this tour had 6:15 as a pick-up time everyone else had 6 AM just I did. The driver pulled up at 6:15, with not a word as to why he was late. Very frustrating when you got up at 3:45 to make a 6 am pick-up via public transportation and you stand on a dark street corner for 45 minutes waiting. I did call the company office in the UK before leaving the states and verified the pick-up would be at 6 am. So needless to say, I was unhappy with this aspect. Otherwise fantastic tour.
star-5
Very good
Nomad01008572439
, May 2019
It was a very well served experience. The driver was very helpful, good english speaking abd very friendly. Even the tour guided lady. I recommend it
star-5
Thought provoking
johnpA7619JN
, Apr 2019
A very well presented experience,transport excellent, guide was very knowledgeable and compassionate about the subject. Will leave a lasting impression
star-5
Auschwitz tour
Michael_D
, Apr 2019
We had an early start for the tour but this was the right thing to do. We arrived for opening time and got in straight in, the small group was large enough to walk around together. The guide was excellent. A sad and distressing tour but one I would not miss.
star-5
Auschwitz-Birkenau Guided Tour with...
Gabriela M
, Jul 2018
Auschwitz-Birkenau Guided Tour with Transfer from Krakow was excellently organized. The driver was attentive to the road. The guide, a very good informed woman told us about all kind of interest stuff about Auschwitz, about the Nazis, about the Polish history and Jewish problems. She could answer any questions about the subject and was open to all discussions about the subject of the tour. It was a very interested tour which I recommand.
star-5
Fantastic Tour. Very sobering...
Sharon C
, Nov 2017
Fantastic Tour. Very sobering. Guide was brilliant. Great knowledge. Very compassionate. Very fluent, although without microphone her voice was very quiet. Not happy with pick up. Had to make our way to another Hotel. Info clearly said inform name of Hotel pick up 3 days prior to Tour, which we did, then told we booked Budget Tour. No choice of Tour Budget or otherwise !!
star-5
Visiting Krakow overall was an...
Johannes Jacobu R
, Aug 2017
Visiting Krakow overall was an incredible experience, beautiful city rich in history and even more so to have been part of the well organised day trip to Auschwitz and Birkenau. Starting the excursion, a most informative video screened on the bus set the mood for what was to be experienced on site almost too ghastly to comprehend. A well informed guide walked us through the ghastly chapter in history with sensitive and honest comment. An absolute must when in Krakow.
star-5
Bonne communication,...
william_c
, Nov 2021
Bonne communication, organisation rodée, je recommande sans hesitation. Cette matinée c est très bien déroulée.
star-5
Goed
Jaja
, Mar 2020
Alles goed en op tijd alleen werd onze middagtour een ochtendroutine maar achteraf was dit allemaal prima.
star-5
Interessante tour met zeer goede gids!
Rani_D
, Aug 2019
Ik had gekozen voor de tour van Auschwitz en Birkenau en vond deze zeer aangrijpend. We vertrokken met de bus en kregen eerst een rondleiding in Auschwitz. De tour duurde ongeveer 1,5 uur, daarna reden we verder richting Birkenau. Aangezien er geen eten of drinken inbegrepen was bij onze tour, kregen we toch flesjes water en een koek. Tijdens de tour in Birkenau kregen we uitleg over het concentratiekamp en de omstandigheden waarin de gevangenen moesten leven. Deze tour duurde ongeveer 1 uur. Ik ben zeer tevreden over deze tour en onze gids, zij vertelde alles in het Engels op een zeer duidelijke manier.

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