Hamburg Small-Group Sunset Sailing Cruise on Lake Alster

Dear Sarah, thank you so much for your kind words and perfect review. Memories are what really count! Looking forward to welcoming you on board again! Ahoy and best regards, Henning

Hi! I am very sorry, that we haven't fulfilled your expectations! Our "tours" - we call them cruises - are in fact pure sailing trips for people who want to enjoy the silence and beauty of the landscape. We do not offer touristy sightseeing trips like the big tour boats on the lake. Communication on board is always individually and not a classic tour guide monolog. So some cruises a very talkative with guests and skipper chatting around and others are more silent. There is no fixed program to be followed by the skipper. I talked to the skipper of that evening and he told me, that it was a more silent cruise with guests who seemed to enjoy nature and silence of the scenery. Im am very sorry, that he might have misunderstood the situation but communication should be always in both directions on board of our boats. All our skippers are able to talk in English at least on a smalltalk basis and to give all necessary information. Ahoy and best regards, Henning

Hi Nik, I feel very sorry that your expectations haven't been fulfilled on our very popular sunset cruise (see all other reviews). I talked to the skipper of that cruise an he told me that nothing "terrible" happened that evening. He welcomed you in English and also gave a short introduction that the sail including the boom (the wooden "stick") will move during the cruise like on any other sailboat. Our cruises are not typical sightseeing tours but sailing tours instead. The skipper doesn't talk all the time like on a sightseeing ship and is not the "entertainer" of the night, but you can ask him any question and he will give answers (also in English) of course. Quite often there is a lot of communication on board between the different guests and the captain but that depends from the group on board. The skipper told me that this cruise was indeed a more "silent" one as the guests seemed to be quite satisfied with each other without much talking to others... I think a normal tourist cruise on one of the big "Alster cruise ships" would have probably been more suitable for you. I am very sorry, that you didn't like our special sailing cruise, but honestly can't find anything "terrible" even in your description of your sailing experience. I hope you still enjoyed other things in our beautiful city of Hamburg. Ahoy and all the best for the both of you, Henning (captain and owner of the company)

Thanks for joining us on our special sailing sunset cruise and for your review. We are very happy that you had a fun time out on the lake. Our sunset cruise is scheduled for one hour and the distance we can sail is depending from the wind conditions (force and direction). You might have been with us on a less windy day, but we cannot influence nature (and we should be thankful for that...;-)). A harbour cruise on the river Elbe is something totally different, definitely worth to do but not so intimate and personal as our small group sailing cruises on Lake Alster. It is a more touristy thing on big boats with a lot of people around you. You should try next time...

Hi Tia, that sounds great. so happy that you enjoyed your special birthday cruise! Thanks for your lovely review and hope to see you again one day. Ahoy and kind regards, Henning