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Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs

star-4.579 Reviews
|
Cozumel, Mexico
49

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children
Free Cancellation
up to 24 hours in advance
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Safety measures
icon4 hours  (Approx.)
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Overview

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(888) 651-9785
Saved to wishlist!
3 reef snorkeling stops
Guided snorkeling tour
Drinks, Beers, water, sodas and Seasonal fruit
Snorkel gear, vest, fins, mask, tube
Insured boat with shade
Experienced trained guides
Marine fee $5 usd Not included

Departure Point

Av. Rafael E Melgar 1, San Miguel Cozumel, Centro, 77600 Cozumel, QROO, Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Cozumel Tours and Excursions

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What is the policy on sanitization during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What is the social distancing policy during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What measures are being taken to ensure staff health & safety during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.

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Traveler Photos

Reviews

4.5
star-4.5
79 Reviews

Reviews by Viator travelers

Showing 1-10 of 79 reviews
star-5
Amazing, family friendly and informative!
Bianka_K
, Jun 2021
We really had a great time, lucky to have great other guests on the boat as well. The team was knowledgeable, checked in with us the previous night via Whatsapp, answered all questions timely. Honestly, just had a good time and our youngest is 4.. it's been a bit choppy water wise and she got a little scared.. they checked in on us many times and even watched her, so we could enjoy the last dive. Couldn't be more happy with this company!
icon Response from Host , Jun 2021
Dear Bianka_K, Thank you very much for your wonderful comments, we are glad you and yours really enjoyed our Cozumel snorkeling tour. Our team, our tour guides and everyone behind this company really try their best for you to enjoy your tour and make a memorable experience out of it. Thank you for sharing your review with many other travelers wanting to book this tour. On behalf of the Cozumel Tours and Excursions family, thank you once again for your preference. Kind regards,
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star-4
Great tour but could be improved
Jack_B
, Jun 2021
Great tour, saw amazing wildlife. Giving 4/5 as not very generous with the food/drinks, and they pressured us heavily to tip at the end.
icon Response from Host , Jun 2021
Dear Customer, Thank you for your nice comments and feedback about our snorkeling tour. In regards to your comment, We only provide a light snack and drinks in order for everyone to get a share during this tour, however we'll make sure to reffer your comments to our management as we truly value and consider our customer opinions. We truly apreciatte your trust and preference for Cozumel Tours and Excursions. Kind regards,
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star-4
Different than I expected what I expected but was amazing.
Kaitlin_H
, Jun 2021
Okay first I’ll say that the snorkeling experience was amazing. Getting there was a different story. So I’ve done a few snorkeling tours in the past, this one was different. We got to the booth they told us to be at. After waiting around they shuffled about 30 of us down the street and into taxis. We took a 15 minute drive to a marina, we were all confused on what was happening. We then got grouped into about 10 people and hopped on a boat. They gentlemen who took us out were very nice. Few things to know, once on the boat you CAN NOT apply any sunscreen— even if it is reef safe. (I am pale and got a bad sunburn on the back of my legs) i also recommend a long sleeve rash guard. You’ll be in the water quite a bit. Once you get to the first stop of the tour everyone gets out. There is a guide who swims with you the entire time showing you which way to swim alongside a photographer. Once done in each area you hop back on the boat and repeat that at all the stops. There is a lot of swimming involved. The views of the coral and fish are worth it just be prepared to swim. They give you a life vest which is required. Also you don’t have to snorkel at all the stops if you get tired, you can stay on the boat. My favorite stop was el cielo. The water was so calm and only 9 feet deep where there was a ton of starfish all around. We ended on a sandbar where the water was warm, shallow and crystal clear. About 15 stingrays were spotted just swimming past us. The crew on the boat made us fresh guacamole !!! This was the highlight of the trip. They offered us water, beer or juice while we snacked on what was the best guacamole I’ve ever had. I recommend bringing cash/pesos to tip the crew. They were helpful and make most of their money off tips. Also bring cash to buy your photos from the photographer. He doesn’t charge much and the photos are WORTH IT! Then we shuffled back into taxis and taken back to the pier. I WOULD do the tour again, I just like to know what to expect so I wanted to share my experience. The clear water and marine life are a must see!
icon Response from Host , Jun 2021
Dear Kaitlin_H, Thank you for sharing your experience and feedback with the many travelers looking to book this tour, we are sure your review will help them to take a much easier choice. In regards to the sunscreen, No sunscreen is permitted as it damagge our reefs- Our main goal is to preserve our Cozumel reefs for Future generations. We're very glad to know our Tour guides and crew took good care of you and offered a great service, We have no doubt of that. On behalf of the Cozumel Tours and Excursions family, thank you once again for your preference.
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star-5
Well worth the price!
Coleman_C
, May 2021
This tour was well worth the price. The service is top notch from beginning to end. They pick you up right next to where you get off the ferry from Playa del Carmen and take you 15 minutes to where the boat is docked. From there, you spend the next 3 hours on the water. The water is crystal clear and the marine life is spectacular. We saw all kinds of fish and even some sea turtles that swam right up to us. You end the day enjoying drinks and snacks on a beautiful sand bar (where sometimes you can see manta rays). You then finish the day back at the ferry where you started. One of our crew members swam along with a GoPro taking pics of us that were available for purchase at the end. The quality was decent and price was fair. I highly recommend this tour! Was one of the highlights of our trip
icon Response from Host , May 2021
Dear Coleman_C, Thank you very much for such great feedback and description, without a doubt this will definitely help travelers to make up their mind and choose our Cozumel Snorkeling tour. We truly appreciate your kind words and thanks to Customers like you that give us the chance to try us out, is that our Local Company is on top and keeps generating Happy memories for everyone who visit us. On behalf of the Cozumel tours and Excursions family, thank you again for your trust and preference. Kind regards,
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star-5
Wonderful experience
Andrej_B
, May 2021
Wonderful experience with beautiful, colorful, diverse marine wildlife in four distinct locations, with a great guide and a tasty guac-suprise in the end!
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star-5
A Highlight of our Trip!
Brianna
, May 2021
This snorkeling tour was the highlight of my family's entire trip to Playa del Carmen/Cozumel! Our guide, Carlos, was great at providing information, making sure we saw everything, and taking pictures with our gopro. He was a very knowledgable and fun guide. We couldn't have asked for a more beautiful day to see rays, a sea turtle, a barracuda, a nurse shark, and many cool fish. El Cielo was so blue it almost didn't seem real! After topping off the day with beers and delicious guacamole, we would recommend this tour to all who visit the area!
icon Response from Host , May 2021
Dear Brianna, Thank you very much for your great comments and kind words, you know, it's been a struggle to recover from pandemics but thanks to customers like you that choose our tour, Cozumel local people is on their way up again. You can trust and believe, all of our staff really do their best in order to offer you a great service and wonderfuul experience. We are very glad to know you and your family enjoyed it. On behalf of Carlos and the Cozumel Tours and Excursions family, Thank you once again for your preference. Kind regards,
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star-1
Do NOT trust ANYONE coming to you selling something.
Tiffany_W
, May 2021
The most memorable part was being scammed for a ferry ticket on the dock in Playa Del Carmen which made it impossible for us to go on the excursion and, of course, the company sponsoring the snorkeling trip wouldn't refund the cost of the excursion. Enjoy the free money, I suppose. Also, I feel for the honest, hardworking people trying to make an honest tourist dollar because for every one of them there are two trash human beings trying to steal from tourists.
icon Response from Host , May 2021
Dear Customer, It is unfortunate you had an issue with the ferry company but our snorkel tour in Cozumel is independant from any ferry company. We dont know what happened with you at the ferry, but we do know for sure our tour guides and our excursion are great and every customer has a great feeling and memorable experience. We suggest to review the ferry company instead for their service and Not our company as it is not on us if you had a disagrement with them. Thank you
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star-5
Fun trip
Tammy_C
, Apr 2021
So fun! Amazing snorkeling, great guides! Wonderful way to spend a day. 🐠🦀🌞 guacamole was delicious
icon Response from Host , Apr 2021
Dear Tammy, Thank you very much for your excellents comments, specially for taking the time to review us and share your feedback of our fun snorkeling tour. We truly appreciate your kind words, specially towards our tour guides and crew who really try their hardest in order to offer you the best experience. On behalf of the Cozumel Tours and Excursions family, Thank you for your preference!
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star-5
Great family snorkeling trip
Michael_H
, Apr 2021
Our family had a great time. The snorkeling destinations were beautiful and the service we received from Luis was exceptional. Thanks for the great experience!
icon Response from Host , Apr 2021
Dear michael, We truly appreciate your great review and nice comments about our tour and team. It is important for us to know our staff exceeded your expectations and you and your family really enjoyed this snorkeling tour. On behalf of the Cozumel tours and Excursions family, thank you once again for your trust and preference! Kind regards,
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star-5
Was a great trip
Krishayna_M
, Mar 2021
The starfish were amazing to see.. so many of them! All of the staff were very friendly and very informative. The only thing missing was the fruit it advertised, but the guacamole was fresh and wonderful!
icon Response from Host , Apr 2021
Dear Krishayna, Thank you very much for your excellent comments and great review. It is very important for us our Team is doing a great job and you enjoyed this cozumel snorkeling trip. We are sorry about the fruit, if you visit us again next time, we'll make it up to you. On behalf of the Cozumel tours family, Thank you for your preference. Kind regards,
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