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Cirque du Soleil® JOYÀ Admission Tickets

star-4.5287 Reviews
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Playa del Carmen, Mexico
Cirque du Soleil® JOYÀ Admission Tickets

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Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon1 hour 20 minutes  (Approx.)
Pickup offered
iconOffered in: English and 1 more

Overview

Experience tablecloth dining along with the Cirque du Soleil® show 'JOYÁ' at the Vidanta Riviera Maya resort. Allow yourself to be mesmerized by the story of an alchemist and his granddaughter seeking out the secrets of life. The show draws on the heritage and history of Mexico to weave the story, presented in an intimate dinner theatre in the jungle of the Riviera Maya.
  • Cirque du Soleil® JOYÁ in the Riviera Maya
  • Be entertained in a custom-built theater near Vidanta Riviera Maya
  • Delight in a thrilling performance of drama, music, and acrobatics
  • Select from multiple seating options to suit your budget
  • Choose from three show times to suit your schedule
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Dinner (if option selected)
Champagne (if option selected)
Appetizers (if option selected)
Dinner (if option not selected)
Champagne (if option not selected)
Appetizers (if option not selected)
Transportation round trip
Photos

Departure Point

Teatro Vidanta "Cirque du Soleil JOYÀ", Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico

Traveler pickup is offered
Round transportation service is available from Plaza La Isla Shopping Center in Cancún to the theater. The cost of this service is $20.00 USD per person.

To add this service, the client must contact the Customer Care Center of the attractions - phone numbers available in the voucher that you will receive when you book the tour.

Service hours are Monday to Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 3:00 pm (CST).

Departure Time

6:00 PM
After pickup from a central meeting point in Cancun's hotel zone, travel to the tropical forest north of Playa del Carmen. Arrive at JOYÁ's custom-built theater, the first permanent Cirque du Soleil show outside of the United States.

As the show begins, immerse yourself in the adventures of a teenage girl and her alchemist grandfather. After finding a mysterious gem in the mangrove forest, the young girl must complete a series of challenges set out by her grandfather. After the show has concluded, enjoy transportation back to Cancun. 

Choose from the different seating packages in the Itinerary below. If you opt for dinner, please note that dinner begins an hour before the performance time. Select View Additional Info to see the seating chart.
Itinerary
Stop At:  
Teatro Vidanta "Cirque du Soleil JOYÀ"
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show Ticket Options: High Stool: A comfortable bar stool in the 2 last rows of the theater. Beverage and food are not included. Show Only: Seats are located off to the side of the stage. Beverages and food are not included. Champagne: Central premium seats, gourmet appetizers and a half-bottle of Mercier Champagne per person. Dinner and Champagne: Seats close to the stage and a 3-course gourmet dinner plus a half-bottle of Mercier Champagne per person. VIP Dinner Champagne: The best seats in the house and a 3-course gourmet dinner plus unlimited Mercier champagne during dinner.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Minimum age is 3 years
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Note: The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • Wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 8 travelers
  • OPERATED BY Cirque Du Soleil Joya
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    • Temperature checks for travelers upon arrival
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    Q:
    What is the policy on sanitization during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    Q:
    What is the social distancing policy during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on social distancing are:

    • Social distancing enforced throughout experience
    • Contactless payments for gratuities and add-ons
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    Q:
    What measures are being taken to ensure staff health & safety during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    • Paid stay-at-home policy for staff with symptoms
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.

    Traveler Photos

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    Traveler Tips


    • "Great seats - Easy purchasing - Highly recommend going through Viator in the future for shows and tours" See review
    • "Plan to arrive 45 min prior to the show so you have some extra time worked in." See review
    • "a walk up to the main event is steep but they offer wheel chairs." See review

    Reviews

    4.5
    star-4.5
    287 Reviews

    Reviews by Viator travelers

    Showing 1-10 of 287 reviews
    star-5
    Well worth it....
    Tim_C
    , Jan 2022
    An entertaining and elegant experience from start to finish. Every staff member added to the experience. Both the dinner and show were first rate! We were fully pleased throughout the evening.
    1 traveler found this review helpful
    star-5
    Proper good do
    Alex_H
    , Jan 2022
    Amazing show, best I’ve ever seen, champagne was a good bottle, food could’ve been better but is what it is was still one of the most exciting evenings of my life.
    star-5
    Cancun exciting show
    suevoss
    , Jan 2022
    Amazing dinner, exciting show.. beautiful costumes . Understanding the dialogue . Fun time after show with band in lounge area
    star-3
    Weird food but fab performance
    Paul_S
    , Dec 2021
    The food was bizarre, the idea behind it was good but the mixture of different flavours were too much, nothing really went, I’m by no means a fussy eater, but for me this wasn’t a meal, more like a loaf of stuff thrown together…. The server fe was excellent as was the show itself, despite a technical hitch near the end which stopped it for 15 minutes
    star-5
    Unique experience
    Jorge_C
    , Dec 2021
    Awesome experience. I would highly recommend this to anyone. The show was delayed in between but still worth watching.
    star-2
    We were pulled out of...
    Michelle_P
    , Dec 2021
    We were pulled out of line asking why we had purchased 2 single tickets when we selected tickets side by side. We were stopped & told we could not go in as there are many fraud tickets bought online. Very embarrassing & not ok.
    1 traveler found this review helpful
    star-5
    Soni fun
    Manishkumar_S
    , Dec 2021
    We loved this show and dinner!! We are vegetarian and we still enjoyed the evening! Super show and amazing presentation
    star-5
    Magical wonder and amazement
    Andrew_M
    , Dec 2021
    This show was absolutely amazing!!!! We traveled to Mexico on vacation, but was staying about an hour away from the show. We took the drive and it was worth the long trip! From the moment we stepped out to the moment we left, every moment was breathtaking, exciting, filled with wonder and amazement! Each performance had us sitting on the edge of our seats, anticipating what would come next and from which direction. The incorporation of live music and singing throughout was the icing on the cake for us!!! We will definitely be back to see this show through the eyes of our kids!
    3 travelers found this review helpful
    star-5
    Not only a beautiful...
    Anonymous
    , Dec 2021
    Not only a beautiful experience but the athleticism of the acrobats was incredible and very graceful. Highly recommended
    star-5
    Must do!!
    Marilyn_M
    , Dec 2021
    Be early to take advantage of dinner and pictures. The cast was great and courteous. Wish I had arranged earlier transportation
    2 travelers found this review helpful

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