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Xel-Ha
Xel-Ha

Xel-Ha

star-4.5
590 Reviews
Daily 9am-6pm
Highway Chetumal-Pto. Juárez, Tulum, Riviera Maya & the Yucatan, 77780

The Basics

Swim through underground rivers, dive into a cenote, traverse a floating bridge, and snorkel in lagoons filled with tropical fish, sea turtles, and manatees. On land, you can zipline above the canopy, rock climb, bike, or stroll through the jungle.

Day trips to Xel-Ha typically leave from Cancun, Playa del Carmen, and the Riviera Maya, with some combining Xel-Ha and a stop in nearby Tulum. Xel-Ha is part of a network of related parks and experiences, including Xcaret, Xplor, Xplor Fuego, Xenotes Oasis Maya, Xoximilco Cancun, Xichen, and Xenses. It’s possible to book packages that include admission to multiple parks.

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Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
Likely to Sell OutLikely to Sell Out

Traveler Favorite

Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
star-4.5
$129.99 per adult
Great excursion
We had a wonderful day! We experienced new activities and all agreed that this was by far the best excursion we went on in Mexico.
Dena_W, Jul 2021

Recent reviews from experiences in Cancun

star-5
Rain or shine fun!
Terri_W, Jun 2021
Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
The day started in a tropical down pour. What a bummer on vacation when it rains. But once in the park, personal items secured in a lockers, from the Zip Bikes to the Dolphin experience, we have an amazing time at Xel-Ha.
star-5
If you wonna have fun - it´s a must!
uta_h, Jul 2021
Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza
Great places! Absolutly well organized! The guides explained well how it works, the transfer worked fine, then the parks were clean, well organized- they are doing a great job there!
star-4
Fun!!
Kyle_M, Jun 2021
Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
So much fun and so much to do. The only thing is that we did not know the drive there would take over 2 hours. The bus ride is picking up a bunch of people including you and driving you to the park and then the same case driving you back home… bring head phones and a full battery. Other than that the park was so much fun lots of amazing pictures you can take and the water is beautiful!!
star-5
Must visit
Teresa_W, May 2021
Xel-Há Park All-Inclusive Admission Ticket
Fantastic experience! The views were amazing, everyone was attentive. The fact that food and open bar is included makes it worth it alone! Do all the activities and have a good time.
star-5
Amazing honeymoon
Kaden_B, May 2021
Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
Absolutely beautiful. We loved the water and of course the food! We had an amazing honeymoon here! !!!
star-5
Trip to Xcaret
joanznoz, Nov 2019
Priority Access: Combo Tour: Xcaret, Xel-Ha, Xplor and Xichen Itza
Fantastic my teens and my husband loved. Can’t wait to come back some day The water stuff was great in the humidity
star-5
Okay
692jam, Jul 2019
Xel-Há Park All-Inclusive Admission Ticket
Skeptical that is was more aimed at the kids, but they had me at open bar. Staff where great with drink making and plenty of things for adults to do
star-5
Best Day of our Entire Trip!
Juliette_Orozco, May 2021
Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
We loved every second of our trip! We did dolphin swimming, cenote snuba, and a sea trek, finished off with a lazy river through the mangroves. Best day of our entire trip!!! (We spent $430 USD for the three activities, two people, worth EVERY penny)
star-5
Amazing day trip!
Lisa_D, Apr 2021
Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
Awesome awesome place!!!!! So much to do, and everyone was extremely hospitable and friendly. Gorgeous location, worth the drive from our Cancun hotel. A must see!!!
star-5
Great!!!
Pola_M, Jun 2021
Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
I was apprehensive to use an outside booking source different than what my hotel offered especially after I was told by a rep inside my hotel that they could not guarantee the trip or anything associated with it. However, Viator's rep. was great in helping me book, explain in detail how the excursion would go and to my surprise the day was perfect. I was super impressed on how organized the bus rides were- I felt safe and clear on the activity for the day as they explained in detail, on the bus, what to expect and where to go. Xel Ha was beautiful, food was great and drink flowing. The activities that were included in my package were snorkeling, tubing, cenote, cave, a very cool water slide and food and drinks. If you want to do other activites bring extra money because there are other activities. The only think is be prepared to start at 7am til 6pm. You can always take a taxi back, we decided to stay the day. It was fun.
star-4
Great experience, will do again when masks aren’t required.
Michael_L, May 2021
Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
The park was absolutely gorgeous and very very clean. All of the staff were friendly and nice. My only suggestion is that they should provide disposable masks to guests at the restaurants. It was really a pain to walk to and from lockers to get our masks and then put them back each time we wanted something to eat. You put your masks in the lockers for all of the water activities since you can’t swim in them. On a hot day, walking back and forth so much for masks was just a pain. Also, “all inclusive is very enticing” but the food and drinks are only in the central area, which we weren’t near very often. Whenever we were, there was always a long line to get anything to drink...and this was after walking to and from the locker to get the masks. They would give you as many drinks as you wanted, but who wants warm beer or melted drinks? It would be nice if they had a few more drink stands located throughout the park. For how little we ate and drank, the all inclusive didn’t matter much. The air conditioned bus ride was nice, however; from Cancun it was 2 hours there and 2 hours back. Would only do this again if staying in Play Del Carmen or Tulum area. We were starving and thirsty on way back!
star-5
MUST VISIT Activity
Jamie_V, Mar 2021
Priority Access: Xel-Há All-Inclusive Day Trip with Transportation
We went March 2021. It was magical. What an amazing experience. This is a must visit if you are in the area. The breakfast/lunch was VERY good. Even though it was buffet , it was all served by staff due to covid. I enjoyed every minute. They have tons of places that you scan your bracelet and it takes a picture for you. This is helpful so you can enjoy your time and not carry around your camera. They even take under water pictures with fishes. At the end of the day all the pictures in your party is scanned and you can purchase them for 60.00. This is very reasonable compared to other places and being able to have pictures of you and your family enjoying the day.

Things to Know Before You Go

  • Bring sun protection, comfortable walking shoes, insect repellent, and swim gear.

  • The use of snorkeling equipment is offered with admission.

  • Visitor facilities include restrooms, changing rooms, showers, restaurants, bars, and shops.

  • Free Wi-Fi is available.

  • Xel-Ha is accessible to wheelchairs and strollers; wheelchairs can be rented for a fee.

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How to Get There

Xel-Ha is located in the Quintana Roo region of Mexico’s Yucatán Peninsula. By road, the park is 90 minutes from Cancun, 40 minutes from Playa del Carmen, and 30 minutes from the Riviera Maya. Most Xel-Ha tours include round-trip transportation with hotel pickup and drop-off. Taxi service is available, and you can also get to Xel-Ha via the ADO bus, which leaves from Playa del Carmen and Cancun.

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When to Get There

Xel-Ha is open year-round from 8:30am to 6pm. The park is busiest from December through April, when the weather tends to be sunny and warm. During the rainy season (June through October), you will find fewer crowds and lower prices for accommodations.

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Must-Do Experiences at Xel-Ha

For families with kids, the park’s Children’s World features a wading pool, playground, water slide, rope climb, and other activities. Older children and adults can walk on the ocean floor with Xel-Ha’s Sea Trek technology (a helmet that allows you to breathe comfortably underwater); jump from the Cliff of Courage; and trek across the Trepachanga rope course. You can also relax on a secret beach in the Bay of Caprices, climb the Scenic Lighthouse, and swim through a mangrove forest.

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Xel-Ha